Question about Nikon Coolscan IV ED Film Scanner
I had the same problem with my Coolscan IV. The problem ended up being the scanner, which had several broken pieces in it when it arrived. Since the Nikon repair facility in Las Angles wanted $200 plus parts to look at it and repair it, I subsequently purchased a Coolscan V and went to the Nikon site and downloaded their latest drivers (ns403en_vista.exe) - which worked (works) fine and does a beautiful job. If you follow this route, make sure that you download the correct version, i.e., the Vista version. I have been able to make the scanner work well using both the XP and the Vista Nikon drivers, since I have both an older XP desktop and a new Vista Laptop. Good Luck.
Posted on Jun 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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