Question about Nikon Coolscan IV ED Film Scanner
I had the same problem with my Coolscan IV. The problem ended up being the scanner, which had several broken pieces in it when it arrived. Since the Nikon repair facility in Las Angles wanted $200 plus parts to look at it and repair it, I subsequently purchased a Coolscan V and went to the Nikon site and downloaded their latest drivers (ns403en_vista.exe) - which worked (works) fine and does a beautiful job. If you follow this route, make sure that you download the correct version, i.e., the Vista version. I have been able to make the scanner work well using both the XP and the Vista Nikon drivers, since I have both an older XP desktop and a new Vista Laptop. Good Luck.
Posted on Jun 20, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
1. Turn on the computer.
2. Insert the installation CD into the CDROM
drive and the installation menu will appear. *
3. When you see the installation menu, click Install Driver.
4. Follow the on-screen instructions.
5. When the driver installation is complete, click BlazePhoto to install the software.
6. Follow the on-screen instructions.
7. If your computer does not have DirectX 9.0 or greater or Adobe Reader, click those items to install them. (If your
computer is using Windows XP Service Pack 2 or higher, Windows Vista, or Windows XP Professional, this is not
8. Click Exit to close the window.
Note: The first time you connect PICS 2 PC to your computer, wait a few seconds until you see a dialog box
that says "Found New Hardware" (this means the computer recognizes the PICS 2 PC). After you see this,
PICS 2 PC is ready to use.
If you followed the above instruction and still have a problem, reinstall (first, Remove from Add/Remove Programs) the software and be certain that the USB cable is snug.
If your computer is not recognizing the ION PIC2, be certain that your computer has a USB 2.0 port. Check your Device Manager to verify what USB port.
If still a problem, what error message(s) are you getting ? What operating system software (Vista, Windows 7, etc.) ?
Hope this helps.
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