Question about HP Office Equipment & Supplies

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I just bought a HP J6480 to replace my old hp 6210 in my office. There is no HP director to be found in the software with this new machine. I need to be able to do a cover page to send with my fax and I want it built in. Thanks, Susan

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  • hamp137 May 27, 2008

    Since the new hp printer i just bought does not come with the device manager to give me a cover page for my fax do you know whick hp office printer they make now does still come with that feature so I can go buy it.
    Thanks,
    SUSAN

  • hamp137 May 27, 2008

    So now I need to take this one back and am looking for one that does have the HP director or a built in cover page that I can write a note on. Do you know which model I need to look for? Do you have the number for hp and I will ask them. Or another brand?
    Thanks,
    Susan

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3 Answers

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  • HP Master
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Here is your user manual, online version you can do a fast search throught it instead of browseing the paper version.

http://h10032.www1.hp.com/ctg/Manual/c01325559.pdf

Posted on May 27, 2008

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  • Master
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Sorry but unfortunately HP discontinued the cover page feature with this device. Are you looking to return it and find a new one. If so, I would be happy to help, just let me know what you want to do.

Posted on May 27, 2008

  • Benjamin Patri
    Benjamin Patri May 27, 2008

    800-HP invent
    or
    800-474-6836

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  • HP Master
  • 3,614 Answers

Hello there,

you must install the driver in complete option, when you setup the driver on your PC..

Thank you

Posted on May 27, 2008

  • micromaster
    micromaster May 27, 2008

    - on you utility disc or the HP installer you have, you must select complete install all features -0r- you have an option to choose what item you want to be available...



    micromaster

  • micromaster
    micromaster May 27, 2008

    if my info/idea helps you, please kindly rate my solution.



    thank you`

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1 Answer

Free download HP director for HP Office jet 7410


the hp support wesite should have it---if not, try driverguide.com

May 08, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

In HP Director for my Officejet 6210 I am unable to set scan preferences: get flag "Out of diskspace. Click OK to close the ..." then "The program configured for this button is missing. Please choose...


I have had problems with these models and the HP Director when it came to having the updated browser installed. Did you go to HP support and scan through their software downloads for this model, inparticular the one that states it is the patch software for the HP director for use with IE7 and above. It may not be with the other printer drivers but it is listed below that. I did the same thing that you were doing until I found that piece of software and now everything runs fine and has for some time, I had the 6110, then the 7310. Below is the link.....I checked the updates for XP and when you click on the link for your operating system, this is the file you are looking for.

Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=421991&

Jan 16, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

The hp director scan function no longer works properly. How can I correct the problem? Can I load just the hp director from the printer software?Printer is an hppsc 1210 all-in-one.


If this issue occurs, after installing the new version or revison of internet explorer then try to download the "Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer" from HP Website if the operating system is Windows XP.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=90764

If this issue occurs, in general follow the below instructions to solve the issue.
  1. Download the HP Officejet J6480 All-in-One Printer
  2. Install the HP Officejet J6480 All-in-One Printer while installing do not connect USB cable at any point of time if it asks, check USB connect later
  3. Download the HP PSC 1210 All-in-One Printer
  4. Install the HP PSC 1210 All-in-One Printer connect the USB cable when it asks to connect
Download the printer full feature software based upon your operating system.

HP Officejet J6480 All-in-One

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3635378&lc=en&cc=us&dlc=en&lang=en&cc=us

HP PSC 1210 All-in-One Printer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=90764&lc=en&cc=us&dlc=en&lang=en&cc=us


This should resolve the issue.

Sep 20, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Hp office jet software


Hi,

Pls. visit http://tinyurl.com/6gnvj Click on the appropriate Operating system and download the Printer driver from their and follow the instruction to intallation.

Sep 30, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

WHAT SETTING DO I NEED MY PRINTER PREFERENCES NEED TO BE ON TO PRINT A 51/2 X 41/4 NOTE CARD FOR A HP OFFICE JET 6210?


We need to manually set the size to print on the card size, go to HP Director or HP Solution center then settings >> print settings >> printer settings and manually set the size and then print.

May 22, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp director


hi,

may be u have not installed the full feature software on your new computer , or if u have installed a newer version .

in case u r not able to find Hp Director on your computer , try to search for HP solution center , that is the upgraded version for hp directror .

or

u can reinstall the new software for office jet 7310 from the following link .

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-30606-1&lc=en&cc=us&dlc=en&product=391182&os=228&lang=en

Thanks
MAC

May 18, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Officejet J6480


Should be ready to go, return it

May 14, 2008 | Office Equipment & Supplies

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


You can download the software/driver for your 6210 OfficeJet from HERE. Just choose the correct OS and download. BTW, the Director Software comes bundled along with the drivers.

Also, if you have IE7, that could be a problem. Try uninstalling IE 7 and run say IE 6 or use Firefox instead. HP Director Software is not compatible with IE7. However, HP has a patch available I think. You can download it HERE.

Should you still have difficulty opening Director Software, here's another solution I found on the web. I quote:
"After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.
Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
Click on Minimize (you may have to click twice)
Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally."

If your printer is not 6210, please post back the correct model, and I will provide you the required link(s).

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 08, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

ADD A DEVICE????


Remove the old and reinstall the new. First go to Control Panel/Add Remove Programs and remove the old software package. HP has a software cleaning utility to *really* remove all the old driver files. i suggest you run through that utility, Then install the new drivers/software for the new device.

Jan 15, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Scanner will not function


See this info re vista driver, not needed for 6110xi and advance features no longer available.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477

and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"

and also note Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...

"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."

link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en

Nov 13, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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