Question about Samsung HP-T4254 42 in. Plasma Television

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Mt 2 yr old 42 inch samsung plasma 4252 , has only 2/3 of the screen visible, with 5 black and grey bars on the left hand side with a bright diagonal slash at the top of each bar. The picture is perfect on the other 2/3rds of the screen. What's wrong? Is the screen repairable?

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Yikes, that is very bad news indeed. It is the PDP of the unit (the whole display) that has gone bad. It is replaceable but a new one costs more than a replacement TV...
I'm so sorry about that, but you are in trouble here with this unit... If you happened to purchase the TV with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the TV.
You can get a replacement TV that is much better quality for only $650 ~ and free shipping no tax, for example this one on Amazon:

http://www.amazon.com/gp/product/B0036VO70Y?ie=UTF8&tag=dependascient-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B0036VO70Y
The repair of this tv will unfortunately cost more than a new one.. check into the credit card option, I have successfully received refunds from American Express for example on 4 year old tv's, $2500+...
Thanks Tim

Posted on Oct 04, 2010

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