- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
sounds like a possible problem with possibly the drum or the transfer belt. trying a different toner cartridge may fix the problem but it may not. Most likely given the cost of repair, replacement may be your best option. thank you, Lee
The printer drum (photoconductor) is part of the toner unit.
There is a button on the left side of the printer.
Push the button. The front will open up.
The drum unit and toner can be pulled out.
Remove the toner unit from the drum.
Install the toner unit into the new drum unit.
push the whole unit back into the printer.
If you have a old drum or old toner cartridge switch them and see if it goes away. Other wise start with a new toner cartridge. I sell them for 40.00 and the drum for 60.00.
Steven 818-888-0006
Seems like the drum needs changing. This is the most common cause for print problems in these printers. If using the high yield TN 6600 toner then you need to change the drum every 3-4 toners. If using the low yield TN 6300 toner then the drum will need replacing every 6-7 toners. Hope this helps
It sounds like excess toner has built up in or around the imaging drum. I would *carefully* remove the toner and drum (can be messy) and use some canned air to clean the inside out. If you are still getting these streaks, it might be time to get a new drum (DR 400) as you are supposed to replace the drum every 6 to 8 times you change the toner cartridge.
×