Question about NorStar M7310 Corded Phone

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Telephone ringing problem

In our office we have an old NorStar system with M7310 'phones. We had a power cut today for a while and when the power returned I had to reset the time and date on the 'phones. However, an incoming call only rings on one 'phone now whereas before the power cut it rang on all the 'phones. How can I reset the system so all the 'phones ring for an incoming call? Thanks.

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  • Anonymous Jun 03, 2008

    Same problem after a powrr outage teh ringer for both my lines re turned off. How do i turn them on

  • jboppana Jun 03, 2008

    same issue

  • daftgeordie Jun 23, 2008

    I got as far as **266344 which shows me various options, none of which are "Sets". I get:- A. Configuration B. General Admin C. Extn Copy and D. System Version. I have tried going into each one and still can't seem to find "Sets". Have you missed out a stage in the process at all Chris?
    I didn't mention in my original question that we have 2 lines and 9 handsets.....if that helps. Only one handset rings with an incoming call. Thanks.

  • daftgeordie Jun 24, 2008

    This is certainly a bit puzzling isn't it! OK, this is what I do:- I type Feature**266344......A screen appears saying 'Password'......I then type the password in, (which is 266344) and the next screen is 'A. Configuration'. From there I can go on to B, C, D etc. as described earlier. The only thing I'm doing differently to you is entering a password, which I have to do or I can't get any further. After a bit of experimentation I can find some of the categories you mention, such as Call Handling, Restrictions and Overides....but not where they are on your 'phone. And I can't find 'Sets' anywhere. As you say, there may be something else wrong. Thanks for your help anyway Chris.

  • celine05 Aug 26, 2008

    I have the same problem and I do not have

    1.Lines, 2. Sets, 3.Call Handling, 4.Restrictions & 5.Overides.



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Okay first you'll need to know the 2 digit "Set" number for your Phone.
Press "Featire" *0 then Intercom to get the 2 digit number.

Okay Now we need to configure:
Press "Feature" **CONFIG or **266344
Press: Next until "Sets" appears "press Show" Top Right Button
Enter 2 digit "Set Number"
Press Next Until You Get Ringing Lines
Hit the "Change" Button to Turn the Line to "Yes" to ring
Do this for each Line you have that you want to ring.
Done, Please Rlease.

Posted on Jun 16, 2008

  • chris4446 Jun 23, 2008

    Sorry, but I just checked again, and no I did not miss a step.

    When you enter **266344 the first thing that should appear is "Lines" hit the next arrow and "Sets" appears. I don't have any of the catagories that you are listing, sorry. I tried this on all 10 of our phones and the same thing happens, I even tried it on our other office across town and same thing. Sorry but I think you may have more problems with your config on your phone, then just the non ringing. When you type in **266344 the Main Catagories should be as follows, 1.Lines, 2. Sets, 3.Call Handling, 4.Restrictions & 5.Overides.



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