Question about GN Netcom GN-6210 Consumer Headset

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GN Netcom GN 6210 - headset, no worky

Cannot get my 6210 Head-set to turn on now, it's fully charged, but it will not turn on and it doesn't beep now. Is there another way to reset the unit besides pressing the buttons out-lined in the manual?

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  • mk13 Jul 08, 2008

    SAme here...charger indicates 4 green light, which keeps on.... and not able to turn on the headset...

    anyone ???

  • Anonymous Oct 21, 2008

    I have the same issue, it says its fully charged, but when i take it out of the vradle it won't turn on, there is no response at there another way to reset it other than the manual directions as that doesnt work either.

  • jnevi Dec 02, 2008

    I see there are several users with the same problem. Is there a "fix" for this type of problem.

  • patrick187_ Mar 14, 2009

    I have 18 brand new units (15 in sealed cardboard Netcom box holding 6 unit boxes) with production dates as far back as 2005. 

    3 out of the 18 work fine  but the remaining 15 headsets (different batch) show 4 green lights on the craddle when you put the headset on the craddle straight out of the box but shows no blue light and when removed off the craddle will not turn on. The 3 that do work immediately show a blue light when they charge and as expected only show 1 out of 4 green lights showing low charge straight out the box. I can only assume that the rechargeable batteries are dead?  I have emailed GN Netcom so I shall wait and see. Unfortunately I bought about a year ago from eBay so I guess I will not be covered! Doh

  • jdestefano14 Mar 20, 2009

    I believe patrick187 and I are having the same issue, not a dial tone issue, it's literally that the headset will not turn on. Hold the MFB on the headset for ANY length of time and NOTHING. Any suggestions out there?

  • nick_lockley May 02, 2009

    Hi there, I have a similar problem to what many are outlining regaridng the GN Netcom 6210.

    I have just taken it fresh out of the box (was sealed previously) and placed the headset in the provided cradle. The blue light flashes once...and only once and 4 green lights immediately light up and stay alit. (indicating that the headset is fully charged, even know its brand new out the box) but when I try and switch the headset on I get light, no flash, no sound...nothing.

    I see this is a common problem with this device, many have found this problem but none have suggested a solution. Surly 80% of these £149.00 headsets cant be broken? surely there is a logical answer to this??

    Please advise.... Cheers.




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Not sure what you mean by won't turn on.

If you mean no dial tone when you take it out of the cradle, I have run into this. The solution is to unplug the power cord and then plug it back in which resets the unit.

Posted on Dec 28, 2008


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