Question about GE Refrigerators

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We have a GE Profile Side by Side Refrigerator. We noticed water coming from the freezer this afternoon. Opened the freezer door and everything was thawed. Looked at the temp and it was like at 25 and the temp in the refrigerator was 50. Reset both to where they should be. After about an hour, nothing had changed. My husband turned off the breaker to the unit, turned it back on and reset it again. Still an hour later, the freezer is reading zero and the refrigerator is 51. Any suggestions?

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  • jencolt6 Oct 03, 2010

    found that water coming from freezer was from the ice melting so we don't think there's a leak. There are no sweat beads on anything. It just won't cool down

  • jencolt6 Oct 03, 2010

    My husband said the water was from the ice melting in the freezer so we're pretty sure there's not a leak as there has been no more water on the floor. Neither the freezer or refrigerator will cool down

  • jencolt6 Oct 04, 2010

    we pulled the fridge out and took off the back panel and found the filter to be "disgusting" to say the least. We cleaned it and the fan, plugged it back in and reset it. How long should it before it starts cooling down, if that was the problem?

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Analyzing the likely source
Step 1
Move the refrigerator out from the wall and look for the location of the leak.
Step 2
Check the side panels and the seals around the door for beads of "sweat." This could indicate a condensation problem.
Step 3
Check the floor. A puddle there could indicate a missing or cracked drip pan, or a leak in the water line that feeds your ice maker.
Step 4
Check for water seeping from the front of the freezer or the refrigerator. This could indicate your defrost drain is plugged or your ice maker is leaking.
Fixing a condensation problem
Step 1
Check that the doors shut correctly. Hold each door about halfway open, then let go. If the doors don't shut completely, adjust the screw legs on the front of the refrigerator so the unit tilts back a bit. With adjustable pliers, turn each leg one revolution clockwise. Recheck the doors and, if necessary, repeat the process until they shut securely.
Step 2
Inspect the door gaskets. Look for debris that may keep the doors from shutting. Also check for cracks or gaps in the gaskets that could allow the cold air to seep out. If you find debris, clean the gaskets with warm, soapy water. If you find cracks or gaps, you'll need to replace the gaskets (see How to Fix a Refrigerator That Cools Poorly).
Step 3
If your refrigerator is equipped with a door-frame heater that evaporates condensation, make sure the heater is turned on. The switch should be located with your other refrigerator controls.
Fixing a drip-pan problem
Step 1
Pull off the grill that runs along the bottom of your refrigerator.
Step 2
Locate the drip pan, using a flashlight if necessary. The pan should be sitting on top of a set of black condenser coils and directly below a drain tube that carries water from your freezer when it is in defrost mode.
Step 3
Place the drip pan in your sink and fill it with water to test for leaks. If it leaks, order a replacement from your appliance dealer.
Step 4
If the drip pan doesn't leak, clean it with warm, soapy water, then reinstall the pan and the refrigerator grill.
Fixing a clogged defrost drain
Step 1
Locate the defrost drain. It should be a round hole or a channel running under the vegetable and fruit bins in the refrigerator or along the floor of the freezer compartment.
Step 2
Inspect the drain for clogs and remove any debris. If necessary, use a small screwdriver to break up debris that's trapped in the drain hole.
Step 3
Fill a meat baster with hot water and force it through the drain to make sure the clog is gone. If the drain is operating properly, the hot water will fill the drip pan.
Fixing a leaky ice maker
Step 1
Pull the refrigerator away from the wall and locate the copper water-supply line. It runs from the house water line to the refrigerator water-supply valve. (To get to the supply valve, you may have to use a screwdriver or a nut driver and socket to remove your refrigerator's back access panel.)
Step 2
Inspect the copper supply line, the supply valve, and the plastic supply tube that runs from the other side of the supply valve to the back of the ice maker.
Step 3
If a connection is leaking, tighten it with an adjustable wrench. If either the copper supply line or the plastic supply tube is leaking, you need to replace it.
Step 4
Turn off the water supply. The valve may be under the kitchen sink or connected to a cold-water pipe in your basement.
Step 5
Remove the faulty line and take it to a hardware store to get an exact replacement.
Step 6
Install the new line, tighten the connections with the adjustable wrench and turn the water back on.

Posted on Oct 03, 2010

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  • Jayant Jha Oct 03, 2010

    If it is not cooling
    Read and follow this to find out the problem :


    First if all empty the drain pan .
    1.
    Defrost can be the cause for your refrigerator not cooling problem. To check to see if you have a defrost problem, look in the freezer to see if there is ice build up on the evaporator cover. (The evaporator covers are either in the back of the freezer or on the bottom of the freezer).
    2.
    Fans not running will cause the fresh food and the freezer sections not to work. If the condenser fan (the one under refrigerator) is not working, the compressor will cut off on the overload. If the evaporator fan is not running, there will be no airflow to the freezer or the refrigerator. First walk up to the refrigerator and listen to see if the fans (one in the freezer on one under the bottom) are running. If one is running and the other is not then get to the one that is not running and see if something is blocking it. If there is nothing blocking it then replace it. (Note that some refrigerators cut off the fan inside the freezer when you open the door so be sure that the door switch is depressed when performing this test).
    3.
    On a top-freezer when the drain stops up water will back up turning to ice and eventually filling the air ducks with ice blocking airflow to the fresh food section causing it not to cool. You will also see a water leak inside the fresh food section. To fix this, remove the evaporator cover, (back or bottom of freezer) and then remove all the ice. Once all the ice is removed, you need to unclog the drain. I do this by forcing hot water down the drain with a turkey baser but you can use any squirt bottle, I have even used the water hose. Once the drain is clear, mix water and baking soda and pour it down the drain to prevent this from happening again anytime soon.
    4.
    Dirty condenser can be the cause for your refrigerator not cooling problem.. If the condenser is dirty, the compressor will cut off on the overload. (A thermostat that is on the side of the compressor that cuts it off if it overheats). Often when this happens you'll hear a clicking noise about 2 to 3 minutes apart. This is your compressor cutting in and out as it overheats and cools off. Now you need to find out why the compressor is overheating. First you're going to need to remove the cover from the back of the refrigerator. Once you remove the cover you should see the compressor. Now look at the condensing coils (condensing coils are going to be either behind the compressor, beside the compressor or on the back of the refrigerator) to see if they are dirty if so clean them. To clean the condenser I normally use a brush made for this. You can buy them at Wal-Mart. Once clean your problem may be fixed. Leave refrigerator unplugged for a while (20 min. or so). Then plug it back in and if the compressor doesn't overheat problem is fixed. If it still overheats read on.
    5.
    The start relay can also cause the fresh food and the freezer sections not to work. If the start relay is bad, the compressor will not start and you will hear a clicking noise in 2-5 minute intervals. The clicking noise is the overload cutting the compressor off when it overheats from trying to start with a bad start relay. To find out if this is bad first unplug the refrigerator. Then take the cover off that is on the side of the compressor. Now you should be able to see the start relay plugged on to the side of the compressor and unplug it. Now the best way to tell if it's bad is to shake it. If it rattles, it's bad and needs to be replaced. If not, most of the time it's ok. But rather than saying the compressors bad, you might want to replace it anyways because it don't cost much in most cases (less than $25). If you replace it and it doesn't work then the compressor is bad and you'll need you call a repairman. (Note that compressors are very costly and are normally not worth fixing).
    6.
    If your refrigerator is stuck in defrost, this can be the cause for your refrigerator not cooling problem. Just simply turn the defrost timer a ¼ turn. Defrost timers are normally located in the fresh food section near the controls or at bottom behind kick plate. If the refrigerator comes on replace timer. If your refrigerator is newer, the timer may be electronic; therefore, you can't do this. But it can still be your problem, although I haven't seen this often.
    7.
    The cold control can be the cause for your refrigerator not cooling problem. This is the least likely of all the problems but happens sometimes. Turn the control up all the way and tap on it. If the refrigerator comes on then replace cold control. If it still doesn't come on, it may still be bad. You can check it by first unplugging the refrigerator and taking the control out and test it with an. ohmmeter Unplug the wires and see if you have continuity between the terminals, if not replace control.
    8.
    Some newer refrigerators have a main control board and this can be the cause for your refrigerator not cooling problem. This can be hard to diagnose if you don't have a wiring diagram or don't know how read one. I can't help you because I would need a wiring diagram of your refrigerator to diagnose a main

  • Jayant Jha Oct 04, 2010

    If your freezer or refrigerator is not cooling then read the above mentioned steps to find out what is the problem nad that will help you to resolve it.

  • Jayant Jha Oct 04, 2010

    wait approx 2-3 hr

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