Question about Canon Cameras

1 Answer

Canon PowerShot SX100 is : Need to download photos onto computer. Proper connection and did this before. Now, the computer doesn't recognize the connection and a small script on the camera says "Connection Error". Tried it on two different computers and tried different connector cables. Still doesn't work. Thanks for your assistance.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 130 Answers

Here are the steps to take.

1. Establish whether or not you have a connection between your camera/computer by going to your start button, control panel, system, hardware tab and device manager. The camera must be powered on and in playback mode (should automatically go to playback mode when connected, camera's screen should go black if there is a connection). Make sure you have a fully or nearly fully charged battery in your camera.

2. Once in device manager, look under Imaging Devices. If your camera is properly connected it should show up as Canon Powershot SD800. If it shows a yellow exclamation point, there is a driver issue, and even if it doesn't show a yellow exclamation point, you may want to update your driver anyway by right clicking and having the system search automatically for driver updates. If download of driver begins, great...once finished, restart camera and your problem may be resolved.

3. If there are any other imaging devices, you may have to temporarily disable them to avoid conflicts.

4. If you have any other imaging software running, exit or close the program in your system tray (down by your clock in the right hand corner of your computer's desktop.

5. Try again to connect.

6. If you are on a desktop, try a rear usb port vs. a front port. You can also try a different port on a laptop. After each change, try restarting camera to establish connection.

7. Go to start/My Computer and look for the icon for your camera...you will be able to download images even without Canon software loaded onto computer so this is not a software issue if you have no hardware connection. If you see the icon, right click on it and choose Get or Import pictures. From there the default Microsoft scanner and camera wizard should launch and you will be able to import your images.

8. If still no connection, try going to Start/Run and type in services.msc here you are looking for 4 services to be running. Check under status of each service and make sure it reads that each of these services are started.

  • Canon Camera Access Library 8 (if Canon software loaded)
  • SSDP discovery service
  • Universal Plug and Play Device Host
  • Windows Image Acquisition
Once all of these services are started on your computer, restart camera once again. If any of the last three services are not on your computer or are not started, connecting will be a problem.

If all of these steps fail, try purchasing an SD card reader from your local electronics store for around $12 and download images from there. Canon also offers lifetime technical support for your Powershot, so give them a call if none of these steps work or if you would like someone to walk you through it.

Best of luck to you!
MrsJGreen

Posted on May 30, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot download 1GB video file


If your photos and videos are stored on the memory card, then removethe memory card from the camera and insert it into an USB memory card reader.Connect this USB memory card reader and memory card into the USB port of yourworking computer. Your computer will see this as an USB Mass Storage Device oran external storage device; you can then open the folder on the memory card andcopy the photos to your computer.Memory card reader is a handy device and is inexpensive. Youcan copy photos from other cameras and you can also download photos off yourmemory card to someone else's computer without the need of installing anyprograms.

May 29, 2012 | Canon PowerShot SX100 IS Digital Camera

1 Answer

I want to put my vidios from my canon powershot camera A520 onto a disc. After reading some of the letters on the pc , not really much wiser but saw solution disc mentioned quite a bit. Does this mean i...


you shald have got a proper program wen you got your camera for your computer so you can download your pics / vidios on to computer then just burn it on to a cd or dvd from the same program

Jul 08, 2011 | Canon PowerShot A520 Digital Camera

1 Answer

I lost my installation cd for my cannon sx100is camera. wat must i do to install my camera to my computer


Greetings - Your Canon does not need any installation software to connect to your PC. You plug it in, it gets recognized and you can move, copy, delete photos, etc.

If you would like to get the software that came with your camera (for manipulating photos and such) you can get it HERE.

Happy photo snapping and thank you for using Fix Ya.

Mikeywaf

Apr 26, 2011 | Canon PowerShot SX100 IS Digital Camera

1 Answer

I dropped my Canon PowerShot SX100 Camera. It takes photos just fine, but I can no longer download to a computer. When I turn on the camera for downloading, a "communication error" message...


Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Dec 19, 2010 | Canon PowerShot SX100 IS Digital Camera

1 Answer

I've lost my original software disk that came with PowerShot SX100 IS. ZoomBrowser 6.5.1 that is downloadable from Canon support site asks for the original CD. Could you please suggest where I can...


You don't need the Canon software.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Aug 08, 2010 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Can't transfer photos to mac computer. not detecting camera


Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

Jun 07, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Switched to MAC - have EOS40D and SX100 - will not download SX100


Yes, you need to install the SX100 driver software as well. I wouldn't overwrite older versions of the Canon software, though, so do a selective install if you can.

Feb 21, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Download photos to my system


You can download and install all software for your camera from Canon link below:

Download Library - Canon USA Consumer Products

Feb 18, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Can't download photos from Canon PowerShot to PC via Zoombrowser


I have used zoom browser for two years to download pictures from my canon powershot SD1000 digital elph. I installed Uniblue updates for speedupmypc and twicker. now my pictures will not download. Is there a connection with uniblue, is it a coincidence ? How can I fix this problem? Scoc

Dec 09, 2008 | Canon ES-E1 EOS Link (4593a006) for PC

Not finding what you are looking for?
Cameras Logo

Related Topics:

293 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

165 Answers

old marine
old marine

Level 3 Expert

1818 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...