Question about Buffalo Technology 1TB DRIVESTATION COMBO TURBO EXT USB20 FW400 SATA 7200RPM USB 20 Hard Drive

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I have a problem with my Buffalo 1TB external Hard drive. Firstly it all lights up and sounds as though its working but i can't find it in my computer with the list of all my other hard drives. The other problem is when i go to device manager it's listed and has no conflics and say it's in working order? Can someone please help me as i'm like every one else and didn't bother backing up my data.

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> device manager ... listed .. no conflicts ... in working order

That means that the USB-to-disk-drive interface inside the external drive is working correctly, and that the electronics on the circuit board "under" the spinning-part of the disk-drive are working.

However, the problem seems to be that the "spinning" part of the disk-drive (and the read/write mechanism) are not working.

Search online for "data recovery service", namely, professional companies that can disassemble a disk-drive, repair it just long-enough to copy your files. Of course, they are not inexpensive.

Or, if the disk-drive is still under warranty, exercise the warranty to get a replacement. Of course, the replacement will not be preloaded with your data files.

Posted on Oct 03, 2010


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