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Resetting the base & handset/s on a BT Freelance XD5500:
Hold the Find button on the base unit until you get a double beep then tap the Find button 7 times. On the handset: remove a battery hold the menu key and refit the battery screen says SW VERSION press up arrow key until screen shows REGISTER CLEAR press menu press menu again and wait for OK to appear remove a battery and refit
Registering the XD5500 handset. Then register the handset to the base as follows: Hold Find button on base unit until you get two beeps On handset: Press menu Scroll to register Press menu Scroll to Register Base Press menu Press 1 Wait When it says PIN ? Enter 0 0 0 0 (four zeros) and press menu.
Note: If you have more than one handset then repeat registering the handset to the base for each subsequent handset/phone.
If this procedure fails to solve the issue, then you have a unit with a fault and if it is less than a year since purchase the retailer should change it for you.
Regarding the Philips SE445 cordless phone/answerphone. I posted my problem where it rings 4 times then continues to ring without cutting into the answerphone. My phone is now fixed and working as it should which is great. I was unable to make calls because I had no dial tone and although Virgin checked my line and said it was fine, it obviously wasn't. The problem was with the line in the Exchange Box - the big green boxes that are located on the roadside - the line was broken there. Once fixed, I had my dial tone and the SE445 is working perfectly. To nomad1066, I would insist that BT check their Exchange Boxes as this is probably where the problem lies. Check whether you have a dial tone. Hope this helps.