Question about HP DeskJet F380 All-In-One Printer
the computer seems to want the disc that came with the all in one printer.
To get rid of this, you would need to give it the disc, or completely remove the printer from the computer, usb cable, and all programs on the computer related to it, and then download the software from HP's website and install it to the machine.
Follow my instructions and you will do fine..
start by disconnecting the printer from the computer, then turn on the computer, does the AIO software request still come on the screen? -
To get rid of the software, you need to Hold down the windows key and press R then type appwiz.cpl and click ok.
On the add or remove programs list you need to find all the HP programs and remove each one. Computer may restart a few times while you do this.
If you are unable to do this, then lets try another way. Open the run menu as I told you earlier with the windows key and r, then write msconfig and click ok. Open the start up tab and click on disable all, then click apply and ok. Then restart the computer. And then try the previous instructions of uninstalling again.
once you have got all the hp programs related to the printer removed, then lets delete the printer. to do so. Click start, then control panel, then printers and faxes. or in some cases, just start, and then printers and faxes.
Right click on the printer and delete it. once the printer and any copies of the same printer - if exist are gone, then restart the machine.
Now if you used msconfig to get rid of the error message, hold down windows key and press r again, write msconfig and click ok. Open the start up tab and click enable all. then apply and ok, restart computer.
Now you are ready to install the printer back into the computer, you can get the drivers and software(same as the disc) from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1128296&lc=en&cc=uk&dlc=en&submit.y=8&submit.x=5&lang=en&cc=uk
Let me know how it goes...
Posted on Oct 03, 2010
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Posted on Jan 02, 2017
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