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Password on laptop never had internet service just set password to get in and daughter forgot

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Assuming you have Windows XP or Vista and you mean the windows log on password, if there is another user account with administrator privileges you can log in at this account, and go through settings - control panel - user accounts in order to change the password for your account.
If there isn't another user account with administrator privileges, you have to download the utility (in zip format) from this link. Extract it and burn the included iso at a cd. Boot the pc from the cd and follow the on screen steps in order to reset password.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
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direct FixYa link: http://www.fixya.com/users/technical114

Posted on Oct 03, 2010

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Posted on Jan 02, 2017

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Is this a BIOS password? If so, read below...

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Which is a problem, to say the least.

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