Have model PSS26PSWA with LCD screen. New just purchased yesterday. Screen shows demo mode. Cannot get screen out of demo mode. Plugged in all night and it never came on. Please advise.

To Start Demo Mode

1. Select the Tools keypad.
2. Scroll and select INFO.
3. Select Store Demo Mode and select ON. NOTE: The display screen will show the time
4. Select the Tools keypad.
5. Select Try the Product or View Product Videos.

To Exit Demo Mode:

1. Select Try the Product.
2. Scroll and select Explore.
3. Select the Tools keypad.
4. Scroll and select INFO.
5. Select Store Demo Mode and select OFF.
6. Select YES on the confirmation screen.

link copy and paste

https://producthelp.whirlpool.com/Connected_Appliances/Product_Info/Videos/VIDEO%3A_Entering_and_Exiting_Demo_Mode_-_Smart_Appliances


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Demo Mode setup is initiated from the Welcome Screen in OOBE by pressing Ctrl + Alt + D key combination, or tapping the screen 10 times. This will show a prompt asking the user to confirm they want to set up Demo Mode. Accepting the prompt will start off Demo Mode setup.

Hello Amelia;

My Name is peter. I am a retired field service refrigeration technician.

You have a brand new unit off the floor. You do not have component failure problems.

You purchased a floor model. Floor models are set in the; "Demo Mode". In this mode your unit will not cool. Taking a unit out of the demo mode depends on the model. You need to contact your place of purchase to determine what buttons you need to press to get the unit out of the demo mode.

The people who deliver the units for Sears are contractors. Physical contract laborers. Most can not speak English.

I should know, I am a former Sears Home Service refrigeration/ A&E factory Service technician; all under the same umbrella. I have heard all the complaints about Sears deliveries.

My TV had the same problem and I have managede to get rid of it. The solution is very simple. This displays mean that your TV is in the " Store Demo" mode and any changes you make will last only for 30 minutes and when the TV is turned off the settings will change back to the normal. Whether you TV is in the "Store Demo" mode can be confirmed by pressing the "Info" button on the remote and you will see that "store demo" appears on the screen. To change this mode to the "home mode" you will have to press the "Volume button" on the TV and when the volume sign appears on the screen then you will have to press the "Menu" button on the TV (not on the remote)and hold it down for about 7to 10 seconds. This changes your TV mode from "store demo" mode to the home mode. Confrim whether the store demo mode has been put off by pressing the "Info" button on the remote to see whether the store demo sign appears on the screen. The store demo is set by sales persons in the shops so that any demonstratation/changes that they make while showing to customers will be temporary as the settings revert back to the original.

i have demo mode showing on top of screen how do u get it off

My TV had the same problem and I have managede to get rid of it. The solution is very simple. This displays mean that your TV is in the " Store Demo" mode and any changes you make will last only for 30 minutes and when the TV is turned off the settings will change back to the normal. Whether you TV is in the "Store Demo" mode can be confirmed by pressing the "Info" button on the remote and you will see that "store demo" appears on the screen. To change this mode to the "home mode" you will have to press the "Volume button" on the TV and when the volume sign appears on the screen then you will have to press the "Menu" button on the TV (not on the remote)and hold it down for about 7to 10 seconds. This changes your TV mode from "store demo" mode to the home mode. Confrim whether the store demo mode has been put off by pressing the "Info" button on the remote to see whether the store demo sign appears on the screen. The store demo is set by sales persons in the shops so that any demonstratation/changes that they make while showing to customers will be temporary as the settings revert back to the original.

for Bravia's.. To turn off the demo mode, press and hold the MENU button on the TV for more than 10 seconds. The message Demo mode: Off will appear on the screen.
Let me know if this helps.

- if an LCD screen is broken, it would show white patches. - Ensure that the display is not in demo mode. (Usually in Demo, one half would be normal, where as the other would be a preview of some custom setting - Check the display controls below the LCD Screen to change them.
Please try these first, then you can go for a replacement, if these don't help

to deactive demo mode press menu on the remote...then w/that screen up push the screen mode little gray button at the top of the remote...note that this will not change anything on the screen...i know weird huh...now type in the numbers 9012 you should now be at a new menu the top opption is demo mode...choose it and then choose on or off...good luck i see this i an old post but i hope it helps someone...

This is a defect in the radio. Reportedly this issue was resolved in later vamps of production, but it still seemed to persist. We discontinued this model due to this exact reason. At this time there is no other solution and the factory can not tell us what the problem was and simply pointed to the LCD.