Question about Pantech Duo Smartphone

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I have a few problems with my duo

1. dropped calls2. hangs up call 3. dust under the window

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Check ur sim card. if it doesnt have the 3g fireball on it, you need to update it.

Posted on May 30, 2008

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1 Answer

Both incoming and outgoin phone calls hang up automatically in approximately 12 seconds

My phone also has this problem. The phone make work for a few days problem free and then start exhibiting the problem. Cycling power will not fix it immediately either.

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I have a pantech duo c810 slider. When slid up it does not stay up the clip inside must be broken how can I get this repaired

Was it ever working? Was the phone dropped? Is it under warranty? If under warranty I'd suggest letting your provider handle it so you don't void the warranty. If not under warranty, are you comfortable taking it apart? There are a lot of very tiny parts including small screws. How it works. There is a coil spring that has both ends connected in such a way that it makes a circle. Sliding the phone up or down shifts the circle which shifts the tension so it holds it up or down. If one end has come loose then you might be able to reconnect it. If it has broken, you would most likely need to replace it. Here are some steps to take it apart - found these here. This isn't a task for anyone. ALL PARTS ARE VERY SMALL - PROCEED AT YOUR OWN RISK.

You will need a very small philips screw driver
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3. There are 6 (six) tiny screws that hold the back of the phone on - remove those.
4. Carefully lift and unplug the circuit board. Place the circuit board to the side.
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6. Remove 4 more screws at each corner of this piece, top two have covers.

At this point you will have to determine what the problem with the spring is. Can it be reconnected or will it have to be replaced? If you need to replace it you might be able to find a store in your area that fixes phones - they might be able to sell you a spring. Otherwise, should be able to supply your needs. Hope this helps.

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Install the latest Duo software load, from:

If you still have ActiveSync problems, try:
1) install activesync software
2) On the phone, go to Settings > Connections > Modem Link > then set the modem link status to INACTIVE.
3) On the phone, go to Settings > Connections > USB to PC > then select Enable advanced network functionality.
4) plug the phone in via USB to PC... the sync software will recognize the phone automatically when connected, and windows will not ask for driver install.


Nov 02, 2008 | Pantech Duo Smartphone

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take out the battery and dry it with a blow drier, even if it is currently dry... this should fix it... if it doesn't , let me know

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