SOURCE: I can't uninstall the RCA easyrip software
How long has it been since you installed it? If recently try this option (system restore) will take you back to before you installed it. Start/all programs/system tools/system restore. A screen will pop up and should give you a calender of events. You want to check the day before you installed the software and it will restore your computer programs back to that day. (you will not loose file/music etc) only computer programs will be lost that were installed after that day and you will need to resinstall if any. This my take 5-10 minutes depending on your pc. It will tell you its complete but do not disrupt the process once its started.
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control panel admistrive tools,computer management,device manager scroll cd/dvd rom drives right click you can update driver disable or uninstall select properties from there you can troubleshoot or select driver you can update roll back driver uninstall if at any time you see a yellow question mark? you need to install a driver
hope this helps
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