Question about Sony DPP-EX50 Thermal Photo Printer

1 Answer

Paper stuck completely inside printer - how do i get it out?

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 31 Answers

Easy, take screws off casing, unclip casing around base and gently lift off.

Posted on Oct 03, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Brother Printer HL-240D that gives me a constant paper jam inside indication even though the paper goes completely through the printer, and there is no actual paper jam. What switch causes the...

Have you tried shutting it down completely? Also, double check to see if the inside of the printer is completely clean. I had the paper jam indicator showing because there a small piece of paper stuck inside. Also, found a helpful manual for a similar printer, you can see it here - Brother HL-2240 manual

Sep 29, 2013 | Brother HL-2040 Laser Printer

1 Answer

The paper stuck inside and cannot scroll inside the printer when i wanted to print, and the red light is on saying that it is out of paper, but i have plenty of paper inside the tray. Even i try to put it...

If the paper is still stuck on the printer then the sensor might be malfunctioning.
So first clear all the stuck paper from inside the printer and clear all the rollers (for stuck paper and residue.)

Aug 13, 2011 | Computers & Internet

1 Answer

Paper feeder stuck

If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
  • Jan 29, 2011 | Epson Office Equipment & Supplies

    1 Answer

    Paper tray pops out during printing, causing jam

    take out paper tray completely and check whether paper has stuck inside machine which will not allow paper tray to lock properly OR paper tray lock may be worn out

    Dec 31, 2010 | Canon Office Equipment & Supplies

    2 Answers

    Continue to get clear carriage jam after opening door and clearing or moving the carriage in hp 4215xi

    Click here for instructions on resolving carriage jams on the 4215xi. If you successfully complete these instructions and still have carriage jams, your printer likely needs service.
    I am an HP employee. I do not represent HP on this site.

    May 26, 2010 | HP OfficeJet 4215 All-In-One InkJet...

    1 Answer

    Sticky labels stuck inside printer

    Hi there,

    May I know what exactly the printer model that you have. If the stuck paper is cannot be easily to access and remove you may ned to desassemble the printer cover to completely clear all the pieces of the paper.

    Let me know.


    Dec 02, 2009 | Canon PIXMA MP600 all-In-One InkJet...

    1 Answer

    Paper jam in Epson printer CX6000. I mistakenly left the bottom paper tray clossed while printing . Three pages jammed.I got two out; part of the third is stuck inside the printer. I can see a little bit...

    from the inside of the printer , remove image ctg and slowly push a file folder through the fuser exit and remove the remaining scrap paper do not force !

    Apr 19, 2008 | Office Equipment & Supplies

    1 Answer

    Printer problem

    Did the paper jam clear completely? Look for a small piece of paper stuck somewher inside the paperfeed track that's setting off the sensor. Clear that and you should be fine

    Sep 04, 2007 | Canon PIXMA MP780 All-In-One InkJet...

    Not finding what you are looking for?
    Sony DPP-EX50 Thermal Photo Printer Logo

    Related Topics:

    41 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Sony Office Equipment & Supplies Experts

    shaun taylor

    Level 3 Expert

    1527 Answers

    Jaime Hernandez

    Level 3 Expert

    2336 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17130 Answers

    Are you a Sony Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides