Question about Sony DPP-EX50 Thermal Photo Printer

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Paper stuck completely inside printer - how do i get it out?

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Easy, take screws off casing, unclip casing around base and gently lift off.

Posted on Oct 03, 2010

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Have you tried shutting it down completely? Also, double check to see if the inside of the printer is completely clean. I had the paper jam indicator showing because there a small piece of paper stuck inside. Also, found a helpful manual for a similar printer, you can see it here - Brother HL-2240 manual

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If the paper is still stuck on the printer then the sensor might be malfunctioning.
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If the paper feeder stuck, do the following:
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  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
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    Continue to get clear carriage jam after opening door and clearing or moving the carriage in hp 4215xi


    Click here for instructions on resolving carriage jams on the 4215xi. If you successfully complete these instructions and still have carriage jams, your printer likely needs service.
    I am an HP employee. I do not represent HP on this site.

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    Hi there,

    May I know what exactly the printer model that you have. If the stuck paper is cannot be easily to access and remove you may ned to desassemble the printer cover to completely clear all the pieces of the paper.

    Let me know.

    Thanks

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