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I have a creative zen that will not turn on. when i connect it to my comuter to charge the computer does not register it. the zen flashes blue yet does not charge and will still not turn on. please help!

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  • Didosh May 30, 2008

    Creative Zen 4gb doesn't come on after it went off. Tried resetting it few times and everything that was suggested but no luck. Is there a solution or does anyone know what to do?

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You need to download the newest patches from Microsoft and also the newest patches from creative

Posted on Jun 04, 2008

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2 Answers

CREATIVE ZEN MOZAIC WON'T TURN ON!!!!!


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative zen is no longer recognized by computer, cannot charge


You need to isolate the problem first before downloading and flashing the firmware of it. Try connecting the Creative into different USB ports of the computer, try different computer or try different USB cable first. Then if you get the same problem after trying those things, then you may refer to the link below and download the firmware:

http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-ZEN-Firmware-12101e-For-Europe-Only.shtml

But I would suggest to contact the manufacturer for flashing the firmware.

Best Regards,

Firesnake

Jul 15, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative zen won't turn on


I had a similar problem with my Zen Vision:M, whereby the computer just stopped recognizing my device. I found out it was because Windws has updated to Service Pack 3 automatically, and for some reason my player only works with SP2. It started working again when I installed SP2 again, but then I keep getting the annoying upgdate notifications from windows.

May 27, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen connected to my computer but i can't explore it


I recently charged my friends zen for him and the power was run down, the blue light u see is normal it is just recharging, just wait for about 20-30 minutes for it to charge a little and turn the power on, it will still charge.

Mar 17, 2009 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

My Creative Zen won't turn on or so sizes of charging.


On the bottom is a very small hole. Put a pin in and push, it will start your creative up again.

Mar 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen just flashes


have you tried to charge it using an ac charger?

May 19, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

Dead Creative Zen M


Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.

If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Mar 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

22 Answers

Creative zen vision won't turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Vision m


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 16, 2007 | Creative Labs ZEN Vision:M Digital Media...

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