Question about SanDisk Sansa E280 MP3 Player

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My sansa has been unable to work for 2 years. I just found it again and I want music off of it. Is there any way I can do that or get it to work again so I can see what's on it? I haven't been able to get it working by holding down menu or anything.

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  • SanDisk Master
  • 7,482 Answers

Try this method


Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
------------------------------------------------------------------------
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
This is a FREE answer, Please rate me

Posted on Oct 03, 2010

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1 Answer

It is unable to format and it shows "device was unable to complete the format"


Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

May 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Can't add or remove music off my Sansa Rhapsody 2GB


first try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will work again

I hope my post was helpful let me know!!!!

Mar 14, 2009 | SanDisk Sansa e250 MP3 Player

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I was downloading music on my Sansa MP3 player and it stopped working, I can't get it to power back on?


Hi guys. I had the same problem. My Sansa clip would not come on at all and when I connected it to my computer, an malfunction error came up.

I found the solution on another forum which suggested sliding and holding the power button for about 15 seconds. This should reset the player. Try to turn it on again. It should work! It worked for me and all my music remained. Goodluck!

Jan 26, 2009 | SanDisk Sansa Clip MP3 Player

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Loaded music onto my sansa clip mp3 player but unable to play back the music. only the preloaded music will play. i need operator's instruction manual.


I have the sansa clip. You have to make sure that you have windows media player, the updated version, and you have to have windows xp or higher service pack 2.... What you need to do is erase everything out of your sansa clip... Do the upgrades if neccessary and re-download them.

Jan 03, 2009 | Audio Players & Recorders

2 Answers

The screen is turning white when I change song


You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk Sansa e260 gone retarded 4.0GB


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 28, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Music files corrupted, then disappeared


I had something similar happen to mine (corrupted music files). In Explorer right click on your F: drive, choose Properties, go to the Tools tab and then click the Check Now for error checking. Check both boxes then click Start. Once finished go back into Explorer, click on the Tools Menu, choose Folder Options, in the windows that comes up click on the View tab. In the Advanced settings section click the Show Hidden Files and Folders, then click OK. Now look at your F: drive and see what is there. There should be a MUSIC, PHOTO, PICTURES, PLAYLISTS, RECORD, SYSTEM, TMP, & VIDEO folders. Look in the MUSIC folder to see what music is in there. See it they still show up as corrupt when you turn on your Sansa. If so you may need to delete all the music files in the MUSIC folder and re-copy them to the device. Also, if you see any folders call FOUND.000 I would delete them, these will contain corrupted files that Windows found when checking the drive and are now useless too you. Hope this helps.

Jan 31, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E200r - Can't see new music.


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 25, 2007 | SanDisk Sansa e200 MP3 Player

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