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I have a cannon printer that I always could scan with my old computer. I have a new laptop and I don't know how to make it scan now.

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Yeah, something changed and some older scanners do not work with new OS and hardware. Fortunately new printer/scanners are not very expensive. I think the programming standards changed in terms of scanners. One cool option of new stuff is wireless printing and scanning, so this means that you no longer have to go to the host (sharing ) system to scan, but you can scan and control from the laptop. I prefer HP. Set up works fairly easily, but you do need to have access codes for your router. FOLLOW install directions EXACTLY, and specifically NOT plug an play.

Posted on Oct 03, 2010

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you need to open the top of the cannon printer there should be a place for your ink. I am not sure what it looked like but it should fit in there some place.

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I cannot get my cannon to scan a photograph from printer to computer - please help before I push it off desk.... thanks


First - verify that you have installed the printers software on your computer before connecting it to your pc? If you have not installed the printers software, or do not have the disk to do so - go to Cannons website and download it to your pc. www.cannon.com. Click on support, then find download drivers/software and enter your make and model of your printer. Follow the prompts to download and then install it.

How do you know if you have or do not have the software already installed? You should be able to find the cannon software for your printer on your desktop. look for the icon.

Once you have the software installed, there are two ways to scan something to your computer.

You can scan from the printer to the pc. Or you can scan from the pc to the printer. What does that mean? It means you can use the printers keypad and send the image to the pc. Or you can open the software in the computer and request the image from the printer. You either send or request but the end result is the same.

The easiest way is to use the software in the computer. Double click on the cannon software on your desktop. Find the "scan" option and click on it. Make sure your printer is turned on and connect and click "ok" to start the scan. The picture will appear on your screen. You can adjust it when its finished.

If you want to try and scan using the keyboard on the printer. press the scan button. The printers display will say "searching for applications" and there will be a delay until it is finished. The printer is searching for compatible applications to send the image to. The choices are usually microsoft word, Adobe pdf, internet explorer followed by any graphic or image software you have installed that the printer recognizes and the cannons default software. When its done downloading the applications, you have the ability to choose which one you want to send your image to. Press the "send to and pick the application you want to use" on the printers display. Then press "enter" or "ok" and the image will be sent to that program and appear on your computer screen.

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it does not require any software just on the printer and keep the document on platen and click the colour button a green colour button.

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I went to the cannon website but I don't know  the type of printer it is. Your solution is to download and install the print driver that matches the new operating system VISTA? tha tthe new computer has.

http://www.usa.canon.com/consumer/controller?act=SupportIndexAct

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