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I get a no sim message even though sim card is installed. only happened recently. this is not a new sim, i have been using this optus sim card for the last 4 years.

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Sim cards do fail sometimes , try a new sim card.
try your sim in another phone .
another possibility is dirt in the charging point / data cable connection.

Posted on May 27, 2008

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Hi, my wife is using her Nokia 6700 classic overseas [currently in India] [we live in Australia]. We set up international roaming, which was working for the first few days of her trip. But, after a few...


Hi there Glen,

Here are few suggestions:

1. If this is a Prepaid sim, make sure your wife has enough load on the sim. Sometimes, even if you still have a few loads left, these networks does not process the text message especially for roaming sims. So let your wife load a new prepaid card.

2. Make sure your wife's phone is configured with the correct SMS Message Center. Ask Optus about it and have your wife double check on her phone's Message center setting.

3. If this is a postpaid, and that your phone can still call you from India to Australia, and that the suggestion in no. 2 was checked, then by all means, the problem is with Optus, considering that SMS sending was working days ago with your wife.

Please let me know if this helps. Thank you for using FixYa.

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HI smokinsi i'm not sure which rim you have. But it souds like you have to reboot the phone by taking the battery out and putting it back in. Also you may need to use the desk top manager so that the phone is configure properly. I not sure what your looking to do Al rim phones with the exception of a few are global ready. Also not every dim card is going to work with rim products. You can go on the carrier'site and activate the sim card. The sim card sounds like it idn't configure for the phone.

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Hi,

This message may be displayed in the following situations:

  • The SIM card is out of alignment. If the phone has recently been dropped, bumped, or opened, the SIM card may need adjusting. Follow the SIM card installation instructions in your user guide.
  • The PUK (Personal Unblocking Key) code is entered incorrectly multiple times. This can inactivate the SIM card. If inactivation appears to be permanent, contact your operator or service provider for a new SIM card.
  • You have recently changed service providers. In this case, either your SIM card or your phone may be configured for your previous operator and may require reconfiguring. It may also be that your phone is configured so that it cannot be used with a SIM card from a different operator or service provider. Please contact your current operator or service provider for assistance.

If none of the situations above apply and you continue to receive this error message, your SIM card may be damaged. Please contact your operator or service provider. Or alternately, contact your local Nokia Care Point for inspection.
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Rating the solution is highly appreciated.

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press the phone button (green) and go to option. go to smart dialing and check the country code.

change it to unknown instead any specific country code.

if that doesnt help.... Check the vendor ID on ur phone to ensure it matches optus.. (even though phones cal be locked, they are technically still locked by design to the network they were made with.. but you can still use other sims in them)

Once you download the software from the optus website, double click it to install it. You should now see it listed in desktop manager under Help>About>Device software Tab..

if u dont... its time to call optus....


thank you for using fixya...

have a nice day

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