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Hello, I have an Advent desktop computer and on start up it doesn't register a mouse or keyboard plugged in - I've tried wireless, and attachable mouses and keyboards and none of them work.

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I would begin by backing up data if you can and then reload windows operating system,that is where I would begin.It is likely that your motherboard has issues or you have some virus.

Posted on May 27, 2008

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MOUSE AND KEYBOARD FROZE UP


I'm assuming that your keyboard and mouse are wireless versions. You should therefore have a wireless controller plugged into one of the USB ports, probably at the back of the PC. Try removing the wireless controller and install it in a different USB port. The Windows operating system should detect it as a new device and attempt to install the drivers automatically.

Dec 23, 2012 | Gateway GT5692 Desktop Computer

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How to set up wireless keyboard and mouse


hello, attach the mouse and keyboard receiver to the PC and make sure to install the drivers if it not plug and play. the drivers usually come in a CD plate giving to you when you buy the keyboard and mouse. once that is done make sure the mouse and keyboard are turned on. ie, you must have inserted the battery into the source and usually a switch will be there to turn it on. hope it helps

Oct 16, 2012 | Acer Aspire L100 PC Desktop

1 Answer

How do i connect my wireless keyboard to my toshiba dx735?


The wireless keyboard should have come with an adapter that plugs into one of the usb ports of the computer. The wireless keyboard also needs a battery.

If you ask me the wireless keyboard and mouse are a waste of money because just when you need them to work, the battery goes dead at a critical time. Also, if I've got to be sitting right next to the computer to use them, why not use a dependable wired product?

Just make sure you know where the wired keyboard is, because you're going to need it.

Jun 04, 2012 | Toshiba PC Desktops

1 Answer

My keyboard in my revo rl100 doesn't work


Sounds like the battery in the keyboard is dead. Also make sure you have the wireless doggle that came with the keyboard and mouse plugged into the usb port. You might try plugging it into another port.

I'm thinking your keyboard is dead because of the battery or a virus has hijacked your keyboard.

Try booting up in Safe Mode to make sure it's not virus related. Turn the computer off, then turn it on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Select the Safe Mode option and let it boot up. Safe Mode will look different because the icons are bigger and the screen is darker, this is normal. If your keyboard works in safe mode then you might have a virus that can't function in safe mode.

Mar 25, 2012 | Acer Revo RL100U1002 Desktop Computer...

1 Answer

THE KEYBOARD DOESN WORK


Sounds like the battery in the keyboard is dead. Also make sure you have the wireless doggle that came with the keyboard and mouse plugged into the usb port. You might try plugging it into another port.

I'm thinking your keyboard is dead because of the battery or a virus has hijacked your keyboard.

Try booting up in Safe Mode to make sure it's not virus related. Turn the computer off, then turn it on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Select the Safe Mode option and let it boot up. Safe Mode will look different because the icons are bigger and the screen is darker, this is normal. If your keyboard works in safe mode then you might have a virus that can't function in safe mode.

Mar 25, 2012 | Acer Revo RL100U1002 Desktop Computer...

1 Answer

How do I connect this keyboard to the computer


Keyboards connect several ways. Older systems use a PS/2 connector (round) that plugs into the purple/gray jack on the back of the computer. The mouse plugs into the green jack next to it.
If you have a USB keyboard, it plugs into any USB slot.
PS/2 connections must be made with the computer off. USB connections work any time. If one slot doesn't work, try another.
If the keyboard doesn't work, try another.

Nov 17, 2011 | Unitech K2724U-B Keyboard PC Desktop

1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Sep 12, 2011 | Dell PC Desktops

1 Answer

Hi my Dell OptiPlex GX270 turns on but when it comes on it freezes but i cant be sure its frozen because my mouse and keyboard wont connect I orginally bought a wireless mouse and keyboard and it wouldnt...


Hello,
First off, try going to BIOS. Usually you have to tap either F2 or Delete on dell computers while booting up to enter BIOS. If you're successful, and you're in BIOS, observe for a few minutes if it will freeze while in BIOS. If it doesn't then you might need to reinstall windows. If it freezes in BIOS as well, then there's a hardware malfunction/problem. That will be the time to have a technician check the hardware on your desktop.
Regards..

Sep 11, 2011 | Dell OptiPlex GX270 PC Desktop

2 Answers

I have an Advent ADE-WLOI1 wireless mouse. Recently moved house and packed up my pc and mouse - now mouse won't work. Tried reset button - no go. My pc is virus infected and am trying to clean it - without...


This seems to be a generic mouse, usb / ps2 connectivity. User needs to press the connect / reset button on the receaver and on mouse. generally.. no drivers or cd required.

mouse has battery.

-check battery

-reconnect (receaver and mouse, if receaver doesn't have button, make sure its connected to pc and power is on, then reset.

try ps2 instead of usb or another usb port, might require adapter. (if im not mistaken it comes with the mouse)

-try another pc

= possibly faulty mouse if still not working? It should work with windows drivers, so no cd required.

Sep 23, 2008 | PC Desktops

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