Question about HP LaserJet 3380 All-In-One Printer

6 Answers

Scanner Error - Power On > Power Off

Telephone shape LED and Exclamation point LED keep blinking while the 'Scanner Error - Power On > Power Off' message appears in the control Panel.

Posted by on

  • 4 more comments 
  • Ed in Fla May 28, 2008

    Same thing started last week. Prints ok, nothing else. Tried the hard reset suggestion from HP Biz forums. No luck. Apparently the scanner carriage is about midway and does not return to the far right.

  • Anonymous Jul 29, 2008

    Scanner Error - Power Off > Power On

  • gvdgroup Oct 02, 2008

    warming bulb problem. turn off- on

  • estevens577 Oct 16, 2008

    the scanner is in the middel of the glass

    each time i turn the power off en then on the scanner moves a little to the right

    It does not go back en i can not copy or scan

  • Anonymous Jan 31, 2009

    Scanner Error - Power On > Power Off problem

  • dante_harris Mar 10, 2009

    Phone light and explanation mark blink on and off. screen says power error

×

6 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Search 'clean scanner mirriors 3300 laserjet' on fixyourprinter.com for details on cleaning. A service manual is avalable-file name 100manualov.rv/hp-3380.pdf

Posted on Aug 11, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

One of two things are going on. There could be dust on the mirrors causing the Scanner to not read the black line under the Scanner top As black with a small amount of dust in the scanner assy. The system does not read the correct resistance on electric. Thats when it knows that its is calibrated for true black. From there it can do Gray scale. I would clean the mirrors on it then the bottom of the glass inside. If this does not work purchase a scanner assy at the contoller on the scanner itself is broke.

Posted on May 28, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Sounds like the scanner has died. Sometimes restarting can help out. If you can print try printing out the configuration page and let us know what the error codes are.

Posted on May 28, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

100manualov.rv/hp-3380.pdf

Posted on Aug 07, 2011

Saya mau tanya solusi problemnya

Posted on Aug 25, 2008

Power on off error

Posted on Aug 09, 2008

3 Suggested Answers

  • 58 Answers

SOURCE: error light

it detected an error. try opening the paper tray to see if there are paper jammed. take out the the drum with powder and and turn off the printer. then put all back in place and turn on printer. usually the hp network printer is installed on the server. check on the server if you see on error from the hp driver program.

good luck.

Posted on Dec 06, 2007

dan231
  • 236 Answers

SOURCE: FLASHING EXCLAMATION POINT

Link to the manual: http://h10032.www1.hp.com/ctg/Manual/bpd09762.pdf

Basically it only means that the printer needs attention.
I would check for a paper jam or misfeed, out of paper, low or empty toner.

Posted on Dec 12, 2008

  • 164 Answers

SOURCE: error message,

REMOVE THE POWER CORD AND ALL CONNECTION CABLES. lET STAND FOR 2 - 3 MINUTES AND RECONNECT CABLES THEN POWER CORD. tHIS WHOULD ALLOW YOUR PRINTER TO CLEAR ITSELF AND RESET.

Posted on Feb 07, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Continue to receive E error message


Check control panel lights, if cartridge led's are blinking replace particular cartridge, if paper led's are blinking check any paper jam inside, if no paper found clean paper sensor.

Nov 24, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Hi Buddy, Can you help me with my HP printer? I keep getting a Scanner Error 8 message and it won't print. Time to buy a new printer?


Make sure the scanner usb and power leads are securely seated
the drivers for the scanner might have been corrupted
you might have to uninstall the scanner restart your computer then reinstall your scanner

if your printer/scanner came with an installation disc the drivers could be on it
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers

click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow Question/exclamation ? ! mark or a red X this will mean you need to install a new driver for this device right click to update driver
select properties again you will have the similiar options also have option to troubleshoot


HP PRINTER DRIVER PACKAGES
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=25523
hope this helps you

Nov 16, 2011 | Printers & Copiers

1 Answer

The sun light and the deum icon +error message ! sign are both blinking on my Dell 1710 i have changed the toner drum but it keeps blinking should i have to change the inside drum too. because the last...


Here is a link to your printers manual. It has troubleshooting in it and explains what the error means when you see the picture of the sun with the ink drop & exclamation point blinking. It also has instructions on how to fix the error and stop the blinking.

http://support.dell.com/support/edocs/systems/1710n/en/om/1710_en.pdf

Oct 14, 2011 | Dell 1710n Laser Printer

1 Answer

All lights blinking Deskjet F2180


Welcome to FixYa!

I assume that the "Start Copy Black" light and "Start Copy Color" light is also blinking.
The product has a fatal error or the scanner bar is unable to move.

Reset the printer:
  1. With the power on, disconnect the power cord from the rear of the product.
  2. Wait 30 seconds.
  3. Reconnect the power cord to the rear of the product.
  4. Press the Power button to turn on the product.
  5. Wait until the Power light stops blinking. The reset is then complete.

Solution two: Make sure that the control panel overlay is installed correctly If the control panel overlay, or bezel, is incorrectly installed, the product might indicate a false error condition. If the product has not been set up before, ensure correct installation of the control panel overlay. NOTE:
If you already installed the control panel overlay, and your printer has been working for some time, do not attempt to reinstall the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.
I hope this helps.
Thank you for using FixYa.
Keep me posted.
Jas247

Mar 31, 2011 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

I DO NOT KNOW HOW TO SCAN FROM MY COMPUTER. tHERER USED TO BE A WIZARD A PERSON WOULD CLICK ON, NOW APPARENTLY ON wINDOWS 7 THEY HAVE REMOVED THE WIZARD??? KELSEY1@min.midco.net


Reload the software for the scanner. First remove the software from the control panel then reinstall it. You should have the wizard back. If not you need to go to Control Panel-System-Hardware-Device Manager and see if your scanner is listed as a device. It may need a windows 7 driver if it appears with a yellow exclamation point. If it is not showing you need to go to the manufacturer site and download a new driver. Windows 7 has a lot of hardware driver issues. Once you see the scanner listed in the device tab without any yellow exclamation point you should be good to go!

Feb 21, 2010 | Canon PIXMA MX310 All-In-One Printer

2 Answers

HP 5500 can not print with 59.CK error code on display


You probally need to contact an engineer on this one, from HP trouble shooting manual

Description
A printer motor error has occurred. This message might also appear if the ETB is missing or incorrectly installed. Ensure that the ETB is installed correctly.
Action
1. Press the green <Tick Symbol>(Select) button to continue.
2. Turn the printer off, and then turn the printer on.
3. If the error message returns, turn the printer off.
4. Perform a cold reset.
a. Turn the printer on.
b. Watch the control panel.
c. When the memory starts counting, press and hold the green <Tick Symbol> (Select) button.
d. Continue holding the green <Tick Symbol> (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
e. Release the check button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
f. Press (Down Arrow) button once. The control panel will display COLD RESET.
g. Press <Tick Symbol> (Select). The printer will perform a cold reset and then continue its power-on sequence.
5. If this message persists, contact an HP-authorized service or support provider.

Sep 22, 2009 | HP LaserJet 5500 Printer

1 Answer

The amber lights are blinking next to the printer icons and exclamation points on top of the printer. How do i get that to stop so my print job can go through?


There 3 light on the printer that able to indicate to user when problem occur.
37d307a.jpg
1st button light blink rapidly = the printer may be out of paper, so load more paper and press the 1st button itself to continue. Or may be paper jam is occur, so clear the paper jam and press the 1st button light itself to continue.

If 1st button light blink slowly = mean the cartridge carriers are stuck, so raise the scanner unit and remove any object blocking the path of the cartridge carrier, make sure the cartridge are closed and installed properly, then lift the scanner unit, gently push the scanner support towards the cartridge carriers, and carefully lower the scanner unit until it is completely closed. After that press the 1st button itself to continue.

If 2nd LED light blinking = the color cartridge need to be replaced soon.

If 2nd LED light is ON = the color cartridge need to be replaced immediately.

If 3rd LED light blinking = the black cartridge need to be replaced soon.

If 3rd LED light is ON = the black cartridge need to be replaced immediately.

YBC (/\)

Aug 06, 2009 | Lexmark X2500 All-In-One Printer

2 Answers

My hp laser jet 3030 keeps reading 79 error power on power off, pls hep with an answer


Try to perform a soft reset
1. Press MENU/ENTER.
2. Simultaneously press then release the * button and the # button to enter the Developer's
menu.
3. Press the < or > button until the message REINIT FFS appears on the second line of the
control-panel display.
4. Press MENU/ENTER.
5. The process takes approximately 2.5 minutes. During that time, the control-panel display
will change several times before returning to Ready.
6. When the Ready message appears on the control-panel display, press CANCEL to exit the
Developer's menu.

Jan 21, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Power on,amber loight led on and no action


Exclamation light

The amber light in the shape of an exclamation mark (!) blinks when the unit requires attention. The display will give further information. The light is off when no attention is required.

Sep 25, 2007 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
HP LaserJet 3380 All-In-One Printer Logo

3,102 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96372 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...