Question about Office Equipment & Supplies
Try taking all the paper out, turn the stack around, and put it back in. Sometimes the **** is bent ever-so-slightly, and turning it around helps it to not jam (at least that has helped me). Sometimes the problem is static electricity. If that's the case, fanning the stack of paper might help. Or, you can gently bend the **** longways (holding the stack on both ends), pinch the edges and straight it back out (so all the pages separate), this helps too (sorry, it's difficult to describe that in print rather than be able to demonstrate what I'm trying to say). Good luck!
Posted on Oct 03, 2010
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Posted on Jan 02, 2017
SOURCE: Paper jams
I had the same problem and fixed it by giving the printer a good cleaning and turning the paper pickup tires (under the front of the printer, above the tray) inside out (they were showing some wear).
Posted on Jan 17, 2008
SOURCE: PAPER JAM
Hi, oh dear, you have a paper jam in or near the roller or very small one in carriage. Open up unit as if rplacing cartridges, get a torch if you have to and search for tiny jam. A good clue, is does the carriage return to correct positon upon opening?
Posted on Feb 10, 2008
SOURCE: Paper jams
there are two parts to the copy of this machine, one is the photo conductor (drum, green cylinder ***'y) and the toner which fits in the drum ***'y.
you replaced the drum but you need to replace the toner as well (low toner)
then turn off and hold the start key an dturn on to get into service mode, scroll to reset photo count, select.
Posted on Aug 25, 2008
check this out....when the printer reports the jam, open the paper tray very carefully and slowly.
Has the paper moved at all forward? Has it moved like 1/4 inch to 1/2 inch out of the tray?
If so, you probabaly need a torque limiter, no tools, $10 or so and a very very easy fix.
POBCM is very correct when he points out that the block/stop in the back of the tray moves when the tray is closed with too much force and this is the #1 cause most of the time.
You may see a "41.3" code displayed if the block is not up to the back of the paper and the paper is not all the way forward in the trays, and under the two metal clips at the front of the tray.
Posted on Mar 14, 2009
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