Question about Canon PowerShot A540 Digital Camera

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Lens error Hello. I've had my camera since October now, and of course it's fallen a couple times or been bumped into things, but it's always worked fine afterwards. But tonight, I had it on my tripod, which apparently isn't as sturdy as I thought it was, because it fell straight forward. My lens fell right on the concrete. It is like, visibly crooked now, not much but you can tell, and every time I try to turn it on the lens tries to extend but then it just stops, the screen goes black for a second, then it tries to retract and says "Lens error, restart camera." I've tried taking the batteries out, replacing them with new ones, starting it without the memory card and turning it on while holding the shutter button down. All solutions I found on here. None of them worked so I tried the more drastic ones, pulling the lens, pushing the lens, twisting the lens, rotating the lens, nothing seems to work. Everything I can find says that it could very well cost more than I paid for the camera originally to have it fixed, are there no other ways to try to fix my camera?

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You will most likely need to send the camera in for service. There really is no way to repair this problem on your own.
Since you are not out of your 1 year manufacturer's warranty, you will not yet qualify for the upgrade program, however Canon does offer deep discounts in the Canon Loyalty program for situations like yours once you are beyond the one year manufacturer's warranty.
It may be true that it would cost more to repair than to replace, and that's why the Loyalty program is great because you will at least save a bundle on getting another camera.

Hope this helps.

Posted on May 30, 2008

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The camera starts up and shows the blue sanyo screen. Then the screen turns black then shuts off. The lens doesn't even open. I've tried charging the battery and that is not the problem. What's...


Hello ..Yes please make sure your batteries are fully charged..If battery is charged and still shuts down..There is a good chance lens was hit or bumped.When lenses are bumped the camera will try to extend lens upon power up as part of cycle.If camera detect problem with lens not opening..Then it will shut down...

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Hello :

Lens error is the most common failure in digital cameras . it seems The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system . or it could have been something as small as a bump while it was being carried in your pocket or even the sand or something like it can cause this problem . Anyway the problem is that you'll have to pay for repairs on it since technically it's not a camera error but something that manufacturers say it happened during usage. I recommend you to contact the manufacturer to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky . Some owners seem to have been able to solve the problem with a gentle bump to the side of the camera, or some gentle twisting on the lens itself. I don't necessarily recommend that- or, at least I would call Fuji first and see what they have to say about cost of repairs. Once you do get it fixed, put the camera in Playback mode before you switch it off so that the problem doesn't happen again.

PLEASE DON'T FORGET TO RATE !

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Says lens error restart what is this


Hello :

It is a pretty major problem .it seems The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system. It could have been something as small as a bump while it was being carried in your pocket.

Please read the information on this link carefully .

please rate !

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Hello :

It is a pretty major problem for the Coolpix it seems. The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system. It could have been something as small as a bump while it was being carried in your pocket. The problem is that you'll have to pay for repairs on it since technically it's not a camera error but something that Nikon says happened during usage.

Some owners seem to have been able to solve the problem with a gentle bump to the side of the camera, or some gentle twisting on the lens itself. I don't necessarily recommend that- or, at least I would call Nikon first and see what they have to say about cost of repairs. Other people say that once you do get it fixed, put the camera in Playback mode before you switch it off so that the problem doesn't happen again.

I hope this will help .

PLEASE DON'T FORGET TO RATE !

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Hello :

The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system. It could have been something as small as a bump while it was being carried in your pocket. The problem is that you'll have to pay for repairs on it since technically it's not a camera error . It's better to call Canon for help .

PLEASE DON'T FORGET TO RATE !

good luck .

Apr 08, 2010 | Canon PowerShot S3 IS Digital Camera

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When i try to turn it on it says i have a lens error , what do i do ?!?!?!?


Hi there its happens when the lens not ready for work. Some how its not able to stable his focus method. That's why this message came. There is a chances of lens guide pin disturbed or damaged & thats why continues failure. Its mean he inform you there is a system error. So please visit the service center for repair that. Its a very common & repairable problem. Thanks.


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Apr 07, 2010 | Nikon COOLPIX S230 Digital Camera

1 Answer

When i turn on camera it says "lens error, restart camera". And the lens won't go back all the way in.


This is a problem with the lens mechanics. Usually means camera was dropped or bumped with the lens out. There are a couple things you can try. Look at the lens and see if the gap all the way around is even. You may have to shift it to click it back into the center position. Though this is not always the case. You may have to consider having the camera repaired.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=224&modelid=15262
follow this link to inquire about repair.
Here is another link to see this is a common problem. It is always best to do a lot of research before making any technology purchase.
http://www.amazon.com/Beware-render-camera-useless-unlucky/forum/Fx3LF8P80AAO88N/Tx32790WUXVD83W/1?_encoding=UTF8&asin=B000Q30420
Thank you,
Lee

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1 Answer

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Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

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Bump the camera hard against the palm of your hand, or something harder if you dare. The lens is likely stuck. My Panasonic did the same thing. Knocked it a few times on the side of the counter and the lens popped out. Wiped it clean and it's worked fine ever since.

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I read on the Casio website that this is due to an impact, meaning, the camera must have fallen or hit something really hard and strong.

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