Question about Hotpoint HSS25GFT 25.0 Cu. Ft. Side-by-Side Refrigerator with GE SmartWater Filtration, LightTouch

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I keep seeing a puddle of water at the bottom of my GE Profile refrigerator. I traced the water line, and it is not coming out of that. I cannot locate any drain pan. However, I can see a 14 x 16 sheet of ice on the bottom of the freezer compartment. It seems that something is leaking in there, going to the bottom, freezing, then melting and leaking out to the floor. Any ideas?

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The drain is stopped it is just under the evaporator a hole in the center pull out draw you will see it. blow it out .may have to chip some ice away or use hair dryer to melt

Posted on Oct 03, 2010

Testimonial: "perfect solution!"

  • texasliz Oct 03, 2010

    Thanks - that fixed it!

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Have a 10 year old GE profile side by side refrigerator that has a puddle (2-3oz) of water about once or twice per week comming from back bottom. I have checked the drain in the freezer section about 1.5'...


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First, your most pressing issue: the water on the floor.
Check for a blocked defrost drain. Take the panel off at the back of the freezer section and find the small hole at the very bottom center below the cooling coils. Use hot (but not boiling) water and a turkey baster to flush it out until water runs through it. (it will go into the defrost drain pan, where it will evaporate)
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trace the water lines, from the sink, to the filter and to the solenoids going to the tank and ice maker. you may need to purge the air inside the water lines.

tnx 4 using fixya,

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Remove the panel in back of the freezer compartment and clean your defrost drain. It is plugged and overflowing when it goes into defrost. You will see it when you remove the panel. It is probably frozen over so take the ice out of it then run a flexable wire down into the line (nothing to hard or you may pierce or pop the line off) to clean out the drain hose also. Then pour some water into the drain trough (about a cup) making sure it flows freely out. Then remove the front grill (sometimes called a kick panel) at the bottom front of the unit and pull your defrost pan out and check if it has water in it. That will solve your problem.

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