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I changed internet providers yesterday and now I am locked out of facebook. It won't load, not even the facebook login from google. I had a message that said I had changed locations and it brought up a test. The first part asked me to identify the squiggly words, the second identify pictures. The pictures never loaded, it didn't do anything so I quit it. Therefore I guess I failed the test and facebook now thinks I'm a hacker??

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This security check is to protect people from suspicious logins (logging in from a different computer than usual). Facebook's advice is to wait a few hours before retrying the photo recognition process.

You didn't mention which browser you are using, but in cases like pictures not loading, captcha (the "squiggly words") not showing, etc., I use Internet Explorer to make sure that no content is blocked.

If you continue to experience problems, you can submit a report at

Posted on Oct 03, 2010


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Posted on Jan 02, 2017


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W w w google

Facebook and gmail are web based and shouldn't be affected by which programs are on your computer. Unless you accidentally deleted a browser, like Internet Explorer, Safari, Chrome or Fireworks.

If Google mail is not loading, I suggest checking your wireless connection, and trying again. If you are on a mac, look up to the right top corner and see if they stripes shaped like a fan are full, click on it to make sure you are linked to your correct wireless. (sometimes my computer accidentally tries to link to a neighbor's wireless, which it can't connect to). So I simply have to find my own wireless from the dropdown and wait till it reconnects. Once you are fully connected to the internet, gmail should load.
Go to: and login
similarly, go to and login to get into facebook.

Best of luck!

Jun 26, 2014 | Computers & Internet

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Aparantly someone has logged into my facebook with my password. Now I cant access it, coz my phone number has changed. what can I do? Please help?

make a new account and go to facebook help or use some one else's account and do the same. facebook may close the account down, but at least the account will be close. if not they will ask you for your old details, in future put a facebook lock on your account then only changes can be changed by your phone number, they send you a text and you have to say its you or they ask for a number, you can even lock the account to your devices, up to 10 devices. then if anyone tries to log on it will not let them and inform you that there is strange activity on your login.

May 23, 2017 | Computers & Internet

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Slotomania not loading

Download for game of a browser that supports sometimes on how fast your internet speed. If you got Internet subscription decent, and I'm telling you tried to use another browser aside from Internet Explorer. you can use Google Chrome or Mozilla Firefox. they are better than Microsoft's browser Internet Explorer `s. you can download them here: Mozilla Firefox Google Chrome this hope for help .

Read more: Slotomania does not load. You can fix. It starts to download and then stop? - Slotomania is a casino game that I'm trying to play on Facebook. It does not load. I do not understand what more information you need. I keep put this information in since yesterday. You can fix? ::

Sep 24, 2013 | Facebook Social Network

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When I go to the address bar and type in it won't come up. The login page won't come up. I hit try again and nothing happens. It was working fine yesterday until my bestfriend and...

Hi, Sounds like your browser setting are messed up. The privicy setting and/or security settings are set too high. Maybe thats why you can't get on FB. If your friend and son where playing a game online they need settings to be changed. Most games are like that. Hope that helps

Aug 06, 2011 | Computers & Internet

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I can't acess my facebook account, I was on there yesterday evening and I can't get back in .I did change the password and I got back in for 5 minutes .Now everytime I tryto login I keep getting the login...


Welcome to Fixya. If the page keeps on looping you can reset the web browser that your using to fix the issue.

For Internet Explorer:

- Click on Tools
- Click on Internet Options
- On the General Tab, Click Delete, Delete the Temporary Internet Files, Cookies and History. Or You can just Click on Delete all.
- Click on the Advanced Tab, Click on Reset Button then Click on Apply then Ok.
- Try to Login to your Facebook Account.

For Firefox Browser:

- Click on the link. How to Reset Firefox

Thanks for using Fixya.

Feb 25, 2011 | Facebook Social Network

1 Answer

I cant login. it allows my password but comes up internet explorer cant display page. i even tried with out password and the same thing came up.

So most probably you are using an outdated version of Internet Explorer. I would recommend using Google Chrome rather than upgrading your Internet Explorer.
Click here to download Google Chrome

Jul 25, 2010 | Facebook Social Network

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? i cant open up my account.... it asks me to enter the e-mail and password but after that it cant load the facebook server...:(...plzz help me soon as...

It seems that you are using Internet explorer .
Just go to and download internet explorer again and install it , then reboot your system . I'm sure that this will solve the problem . any way , why don't you try other internet communication softwares like ( firefox or google chrome) those both are great also . I advice you to have more than one internet communication software . I already have three just in case if one of them is corrupted . I have ( Internet explorer and firefox and google chrome ) . just try the idea and you'll be satisfied with the result .
good luck .

rate if useful please !

Jan 28, 2010 | Facebook Social Network

1 Answer

I tried to change my I can't get a response for a new code to change it and the old password dosen't work.. I havent been able to use facebook for 4 days?

1. If you have successfully changed your old password on Facebook, then you should get a email message regarding that change!

2. Check your 'Inbox' and also 'Spam' mails for that message!

3. Check that your 'Caps Lock' button is 'OFF' when you insert your login password!

4. Open your web browser.

5. Goto Tools >> Internet Options.

6. Delete all Cookies, Temporary Files and History.

7. Apply the settings and restart the browser.

8. If even now the page is not accessible, the problem is the busy server! Please try to Refresh/Reload the web page!

please rate me if this advice! :)

Jan 11, 2010 | Facebook Social Network

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