Question about HP Pavilion dv6000z Notebook

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HP Pavilion a6440a Series Internet Connections & Sound Issues

Got an HP Pavilion a6440a series Desktop with no back up discs and no vista discs. Basically I got it cheap and there was no operating system on the hard drive. Had a Windows XP full install disc with SP2 so installed it. Windows XP up and running. Problem is I have no drivers and the drivers on HP site want you to have vista so won't install with XP. Therefor I got no internet connection on the new PC and no sound and video in VGA mode. I transferred all my settings from my existing PC. What I see is I am using an Iconnect Modem 622 modem to which I have the install disc. When setting up the modem it fails to detect the yellow ethernet cable which I know works because I am using it on this old computer. The modem itself was supplied to me by Primus not more than 6 months ago so is fairly new. I'd like to be able to get an internet connection on the new computer, can you give me any drivers to help it detect the ethernet cable and the internet. Also I have no sound drivers at all so no codecs are installed in the audio section of the control panel. I am using Logitech R-20 speakers and subwooofer which I know work as I have tested them ( have no disc for that either). Then I have no driver for the new sound card Nvdia because the driver on the HP web site won't work with windows XP. I'm spending to much time trying to get the new computer and operating system up and running. Any help with drivers or quick solutions to get the new computer up and on the net plus with sound and video would be great appreciated.

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  • duncanvr May 27, 2008

    Never really liked Vista, I know people with vista who experience hanging problems etc, heard all bad things about Vista and don't really want to spend a lot on the upgrading of the operating system software. Also I have tried downloading stuff on Vista before and some software it just does not like. I've always liked Windows XP.

  • duncanvr May 27, 2008

    Thanks Guru, I am downloading the driver for the video card now from that link. The specs say Integrated 10/100 BaseT network interface (Broadband Ready)do you know a site where that driver is? I found the driver for the Logitech R-20

  • duncanvr May 27, 2008

    There is a good idea you have and it got me thinking that I could perhaps take the network card out of this Dell Dimension and put it into the HP if all the drivers fail to fix? I am going to have to switch everything off and plug the other HP PC on and try the drivers first, once I find a driver for the
    Integrated 10/100 BaseT network interface (Broadband Ready) first. I just downloaded the video card and logitech speaker drivers from the link by guru, when I find the driver for the 10/100 I am going to try and get the PC connected to the net

  • duncanvr May 27, 2008

    Have you got a link to the belarc advisor? If so I will download it to my external hdd. Some of the specs posted by Guru are here

  • duncanvr May 27, 2008

    Hi Irish I will try the belarc advisor suggested by sweet R to determine the motherboard details. I know the chipset is Intel® G31 Express Chipset so should be able to get the intel model #

  • duncanvr May 27, 2008

    Thanks Irish Druid I have found a few chipset files on those links and downloaded them to the external hdd ready to try on the HP. I will collect all the drivers I can before switching off and installing them to the new PC

  • duncanvr May 28, 2008

    Hi guys I was up rather late last night and the good news is I have an internet connection now and this HP is looking good. The Video card has also been fixed, I only need to fix the sound problem now. Still no sound at all so any drivers suggested would be welcome

  • duncanvr May 28, 2008

    Thank you to everyone who helped with the drivers and links and other ideas, this HP is now working like a dream with Windows XP on it and I could not be happier


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I would also like to add to the valuable solutions given by my co-experts.

actually i think ur basic difficulty lies in finding ur proper model numbers of board of ur motherboard.
do one thing
please download belarc advisor
then install it in ur system.

it will tell u all ur make and model numbers correctly.

that will guide you what driver to install and use for ur system.

hope this will guide you to right path.

feel free to ask any clarifications

thank you

don't forget to rate the solution

good day

Posted on May 27, 2008

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This is only a suggestion if every option fails: since is a desktop it should have some expansion slots where u can insert network cads,vga cads,sound cads n so on. what i think u should do is buy a network cad and any other cad whose device driver refuses to be installed by windows then open the case of yr desktop and insert them in the pci slot on the mother board it should work.
hope this helps
n plz do come back so we know the extend uv gone
thank u

Posted on May 27, 2008

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Please find the model number of the motherboard and the chipset. Once you know this, you can easily find the required chipset drivers by doing a Google. Also, if there are any additional cards, you can google an XP driver for that particular model. If you have difficulty with any particular driver, please post back with the make and model, and i will be happy to find the drivers for you online, if need be.

The easiest option, of course, would be as Ginko suggested, and that is upgrade to Vista, as the system was really designed with Vista in mind..

Posted on May 27, 2008


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What about upgrading to Vista.

Posted on May 27, 2008

  • Ginko
    Ginko May 27, 2008

    Your computer had been designed for Vista, and it should have a Vista license attached. Some device, as the integrated sound do not have drivers for XP.
    If you want to run XP all you can do is looking for drivers for each device.
    Here are computer specs for your Pavillion.

    Video for example is an nVidia GeForce 8400, you can go to each manufacturer download page and download drivers for them.
    If you do not find XP drivers for sound and LAN, all you can do is adding internal pci (or external usb) devices that work on XP for sound and LAN, they are not expensive parts.
    Here you can download drivers for video card.

  • Ginko
    Ginko May 27, 2008

    Download video driver, if audio and ethernet (network) are not working , and you do not find drivers, use following devices.

    External network card (usb).

    External sound card.

    Let us know if any other device is not working.


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Tried everything to get sound back on hp pavillion 9000 could the battery getting too hot be causing this

Tried everything how Bonnie?

Anyhoo, if it was through Device Manager, I'm not surprised. Hardly ever works. (But seems to be recommended by every 'IT' man, lol!)

Did you download AND install the audio driver? (Audio = Sound)
A lot of people think they can just download, and that's it.
I need;

1) The Product Number
This is in the white Service Tag, on the bottom of the laptop.
P/N = Product Number

2) Operating System.
What version of Windows is it? XP, or Vista?

(Has Windows 7 been installed?)

Once I have this information we'll get crackin'.

Battery is getting hot? How about the rest of the laptop, or close to the battery?
Having any problems with the graphics on the monitor screen?

Not to make your heart sink, but the HP Pavilion dv2000 series, Pavilion dv6000 series, and Pavilion dv9000 series; has a problem with inadequate cooling for the graphics chipset.

Post back in a Comment.


Nov 26, 2012 | HP Pavilion dv9000z Notebook

1 Answer

HP dv6000 turion processor. machine starts and all blue lights appear. dvd briefly lights and then machine turns off and then turns itself back on and repeats the process.

Preforming a system recovery to return the computer to its original condition may be necessary if the operating system is damaged, or the hard drive is corrupted, or the computer is infected by a virus.

___Also look this> HP expanded the battery pack recall on May 19, 2010. Click here to validate your battery. Performing a system recovery removes all software and files saved to the hard drive, reinstalls the original operating system, and then configures the settings for the default programs. Since the merger of Compaq and HP, several different recovery tools and processes Names for these tools include: Recovery Solution, Recovery Manager, F11, Recovery Disc, Driver and Application Recovery Disc, Roxio BackOntrack, Microsoft Backup & Restore. have been provided for recovering notebook PCs to their original operating condition. To help you select the correct recovery process, the table below identifies the different models, the time frame when they were produced and sold, plus the originally configured operating systems. Click on the name of the document in the right column for detailed information. Choose the Correct Recovery Process for Your Notebook Notebook description Recovery procedure information HP and Compaq Notebook PCs and Mini PCs shipped with a Windows 7 operating system. Recover Windows 7 Operating System Using HP Recovery HP and Compaq PCs using the Microsoft recovery feature for Windows 7 instead of an HP solution. Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore Presario, Pavilion, and HP Compaq Business PCs shipped with a Windows Vista operating system. Recover Windows Vista Operating System Using HP Recovery HP and Compaq PCs using the Microsoft recovery feature for Vista instead of an HP solution. Recover Windows Vista Operating System Using Microsoft Windows Backup and Restore HP and Compaq Mini with Windows XP using the HP solution. Recover Windows XP Operating System On Mini Notebook Using HP Recovery HP and Compaq Mini with Windows XP using the Roxio recovery feature instead of the HP solution. Recover Windows XP Operating System Using Roxio BackOn Track HP and Compaq Mini with Mobile Internet Environment (MIE ). Recover Windows MIE Operating System On Mini Notebook Using HP Recovery Presario, Pavilion, and HP Compaq Business PCs manufactured and sold in 2006 or later . Recover Windows XP Operating System Using HP Recovery (2006 or Later)

Presario and Pavilion PCs manufactured from 2001 and 2005 . Recover Windows XP Operating System Using XP Operating System Discs (2001 to 2005)


Recover Applications Using Drivers and Applications Recovery Disc (2001 to 2005) Pavilion PCs with Windows Media Center edition of XP manufactured from 2001 to 2005 . Recover Windows XP Media Center Edition Operating System on HP Pavilion PCs Using HP Recovery (2001 to 2005) Compaq Presario PCs supplied with a Compaq Recovery CD and manufactured from 2001 to 2005 . Recover Windows XP Operating System on Compaq Presario PCs Using HP Recovery (2001 to 2005) Omnibook and certain Pavilion PCs manufactured pre-2001 . Recover Windows XP Operating System and Applications on HP Omnibook and Pavilion models Using HP Recovery (Pre 2001)

Nov 13, 2010 | HP Pavilion dv6000z Notebook

1 Answer

My HP pavillion dv6700 laptops sound doesn't work .... the icon has a re x at the bottom and it says no audio device has been installed; it is only 2yrs. old; can this be resolved or would it be best to...

I believe it can be resolved without purchasing a new laptop.

Windows is a 'funny animal'. Sometimes Windows just looses it. You need to reinstall your audio device Drivers again.

It's Integrated Audio used on the HP Pavilion DV6700T laptop. An audio chip soldered to the motherboard.
Another term used for Integrated Audio is OnBoard Audio.
On the motherBoard.

Chip and Chipset are slang terms for I.C.
Integrated Circuit,

(If it wasn't Integrated Audio, it would be a separate audio adapter card. {Sound Card} The audio chip is soldered to an adapter card. The adapter card is removable. This would allow replacing the audio adapter card. Not happening for an HP Pavilion dv6700t laptop)

Drivers are small software programs that allow the Operating System to communicate with the device.
(Windows XP and Windows Vista are two examples of an Operating System. O/S)

There is an HP Pavilion DV6700T Entertainment Notebook PC series, and an HP Pavilion DV6700T SPECIAL EDITION Entertainment Notebook PC series of laptops.

I need to know what Operating System you are using. Do I assume Windows Vista? (Windows Vista Home Premium 32-bit)

Going with Windows Vista, here is the Audio Driver download page for the Pavilion DV6700T notebook, (Laptop),

Doesn't matter what version of Vista it is, this audio file is for all versions of Vista.

On the above page left-click on the + sign to the left of -
Driver- Audio (1)

Now go to the right, and left-click on Download, in the rectangular box.

A small box will come up, Opening sp38899.exe
The name of this file is sp38899.exe

Left-click on Save File.

The file will be saved to, where ever your downloads are set to save to. The file needs to be found, then opened in order to work.

When you see the audio file (sp38899.exe) Double-click on it.
The Windows Installation wizard will lead you through installing.

If you are asked to restart your computer, do so.
If not, restart your computer.

Sep 27, 2010 | HP Pavilion DV6700T Notebook PC

1 Answer

My HP Pavilion dv7 Series will not boot up either in normal or safe mode have tried vista recovery no good will not even restore back to older date

At this point, your operating system has crashed. Sadly, the recovery will not work at this stage. Your next option is to get all your information transferred to another computer and then install the operating system of your choice. You can contact us 24/7 at 800-595-3564 if you need further assistance.

Jan 18, 2010 | HP Pavilion dv7-1132nr Notebook PC

1 Answer

Could not install a new operating system

How you created new partition? You cant see disk partitions in bios! You can see free space or new empty partition when you boot up from xp cd.

Apr 02, 2009 | HP Pavilion dx6667cl 2.2GHz Core 2 DUO...

1 Answer

Gateway desktop

Only if it's not an HP labele operating system disc. Otherwise you will need an XP operating system disc, the HP recovery disc with XP will not work with your Gateway or any other manufacturer machine other than HP. The operating system on any manufacturer recovery disc is assigned to that specific manufacturer, so if you try to install from the HP disc it might install, but it will only give you thirty days, then shut down, or it won't install at all. It will be cheaper to purchase an XP operating system disc than all the software over again just for Viiiiiista!!! (I enjoy making fun of Vista) If you have anymore questions or need help feel free to ask.

Jul 30, 2008 | HP Pavilion dv6000z Notebook

1 Answer

HP HP Pavilion a6440a Desktop

Try this:
  1. Download Belarc Advisor (free) from their website (
  2. Run it on your Pavilion
  3. Note the device names for which you need drivers for (such as the video card may say 'NVIDIA GeForce 8400M GS' - that's the card in my laptop)
  4. Search for the Windows XP driver on the device manufacturer's website (example, for NVIDIA drivers go to
  5. If you cannot find the drivers on the manfacturer's website, try Register for free to find the drivers you need.
Good luck and I hope this helped. : )

May 27, 2008 | HP Pavilion dv6000z Notebook

2 Answers

Won't boot

You need recovery Disc Or Windows Vista disc. Else you need Windows Xp With sata driver in It. Please try to find out from your friends Or from Acer Service center may be they will Help u.

Mar 12, 2008 | HP Pavilion dv6000z Notebook

2 Answers

Windows operating system

you can make a dual book (multi OS) on your laptop so that you can just switch over to XP or vista and vice versa.

try this article on MS on how to install a multi OS. i haven't tested it in vista though...but i think it would work..please let me know. can use a Virtual PC and install XP there, its much more easier.

Oct 30, 2007 | HP Pavilion dv4000 Notebook

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