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I have a dell AIO 926 printer that was working fine and now, after not having been used for a few weeks, will not print. The printing status bar will not go past 50%. I have uninstalled/installed it twice and run the patch for removal of all of the program. What is the problem?

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  • felacosta Oct 03, 2010

    I would like a second opinion. Dell 926 AIO printer status bar freezes at 50%. I have uninstalled and reinstalled it twice and no luck. I have also run the patch and drivers. Has the printer had it?

  • felacosta Oct 03, 2010

    That's too bad. Thanks for the information.

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It sounds like the printer itself has failed. I have literally dealt with 7 of this Dell AIO printers that have failed in the last 48 hours. Try attaching this printer to another computer to confirm. Hopefully you have a laptop or a friends computer you can take it to and try it on that. I would bet it will not function. If that's the case the printer has failed. How old is the printer? 4 of the 7 I have dealt with were just over 1 year old, literally weeks out of warranty, which seems to be very common for these Dell AIO units to fail just outside of warranty :(.
Let me know and I can help more, Tim

Posted on Oct 03, 2010

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Hi! Looks like that the printer's system board has reached it's break point for it doesn't respond even you uninstall the printer's driver. The replacement of this will cost you that it's more practical to have a replacement. Hope this shed some light. Have a good one and thank you for using FixYa!

Posted on Oct 03, 2010

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Ok Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
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hi aweintra,

you can do the following steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software, then unplug the usb cable of the printer.

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
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BJ Language Monitor
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PJL Language Monitor
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Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
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HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
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Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

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11.Reinstall the latest printer driver
just send me an update if the issue won't be fixed. have a great day.

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