Machine will compleat a full cycle but will not shut down and release the door lock. I have to push the start/stop button to shut it off and wait about 2 min. before the door lock will release. The drum will rotate for one or two rotations then pause for a few seconds. This will continue until I push the stop button.
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Re: Washer will not shut off.
Sounds like the final phase is not being registered on the timer or the computer chip may need to have a service tech diagnose but it isn't a complex problem just an annoying one, the final phase is a cool down cycle and also you may need to see if you have the settings for cotton clothes, the dryer will tumble them so as not to let them wrinkle. hope this helps
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You're start/pause button should pause the cycle, cancell should completely cancell. After pressing the Start/Pause within a cycle, the door lock may require time to unlock as indicated by the lock light on the panel.
The interlock has failed most likely. Its a small electronic part that the door catch connects into when you close the machine door. Its tricky to release but can be done. Unplug the machine, remove the lid, put your hand down the front of the machine to where the door catch goes in and fiddle until it releases. It takes a bit of luck when you dont know what your looking for.
Hey try this, open the doo rand oil the door lock mechanism. next turn the machine on and push start/pause button. repeat ,repeat, repeat. if it does not release open round acees door at the bottom of the washer,there should be a manual unloccking pull inside pulldown to unlock(very thin strip of plastic. repeat process. also make sure rubber gasket around tub is secure and flush around washer openig.
Tool: We cut a piece a wire about 10 inches long from a wire clothes hanger. On one end we bent 1/2 inch of the wire in a 90 degree angle with needle nose pliers. On the other end of wire we put another bend at least three inches.(this end will be your handle end) Process of using homemade tool to release latch: Make sure washing machine is on a wash cycle. Use flash light to locate latch in the locking catch. Insert the small bend of the tool into the locking catch. Then hook onto the latch and pull out --apply a small amount of pressure -- about three lbs of pressure) Then at the same time you are pulling, press in on the door release button (the little white button above the latch hole where you now have the wire inserted). As your are pulling with little pressure on the latch, hold the little white button in and press the start /stop button. You should hear the door lock. Let machine start working. (about ten seconds) Now push start/stop button again and you should hear door lock release. Your lock catch should give away. This worked for us.
New door sensor im afraid,unless the machine senses that the door is properly shut none of your wash or spin cycles will start.Sensor located inside washer casing , where lock pin on door handle enters machine.It may just be loose,try tightening the two screws either side of lock keep.If it needs replacing you will need to UNPLUG washer ,remove lid and slide your arm down inside front of washer to access.Good luck.