Question about Maytag Neptune MAH5500B Front Load Washer

3 Answers

Washer will not shut off.

Machine will compleat a full cycle but will not shut down and release the door lock. I have to push the start/stop button to shut it off and wait about 2 min. before the door lock will release. The drum will rotate for one or two rotations then pause for a few seconds. This will continue until I push the stop button.

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  • ChengTAGM24 May 27, 2008

    This machine is a Maytag Neptune Mod MAH4000AWW washer.

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3 Answers

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You need to replace the TIMER MODULE , THATS the main button that you push and pull , hope this helps , AJ

Posted on May 27, 2008

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  • 154 Answers

May be problem with control .. for how long this problem exists

Posted on May 27, 2008

  • santha ram
    santha ram May 27, 2008

    Initially check the filter on your washing machine
    and clean if necessary, your manual should detail this procedure.

    If your machine will not start or complete the programme, check:




    • The plug, the socket and the switch, if necessary, with another appliance.

    • The fuse in the plug.

    • That the door is closed.

    • That a programme is accurately selected.



    If water will not enter, check:


    • The hot and cold hoses are correctly connected to the relevant
      caps and that these are turned on.

    • That a suitable programme has been selected.



    If water will not drain, check:


    • That the outlet hose is not kinked
      or raised more than 40° from the floor.

    • If you wish to remove articles
      when the water will not pump out, place the end of the drain
      hose into a bucket on the floor and allow water to drain
      out by gravity, noting that more than one bucketful may
      be present. Hook the hose into the sink again and try the
      spinner before removing the articles - if this fails most
      of the water can be baled out with a cup.

    • If the above method fails to remove
      the water then the pump is probably blocked - do not open
      the door, but contact your nearest Service Engineer.

    • check all this sir


  • santha ram
    santha ram May 27, 2008

    also make sure the TIMER is proper.. if faulty replace it... thank u sir.. dont forget to rate me.

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  • 558 Answers

Sounds like the final phase is not being registered on the timer or the computer chip may need to have a service tech diagnose but it isn't a complex problem just an annoying one, the final phase is a cool down cycle and also you may need to see if you have the settings for cotton clothes, the dryer will tumble them so as not to let them wrinkle. hope this helps

Posted on May 27, 2008

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