Question about Gateway FPD1975 19" LCD Monitor

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I have bought 2nd hand LCD unfortunately its of Gateway now it is asking me for a PIN numbers which I don't have , I have already contacted Portrait displays but the form you fill on website it is to check record of you so my record is not in their data base now if I can't provide them with 3 digit code which I have from challenge series. CAN ANYONE HELP PLEASE ? I don't wanna pay any mount to gateway.

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  • Bud Martin
    Bud Martin Oct 03, 2010

    Since Gateway is not helpinh you, can you contact the original owner? You may have to hook it up to his PC and deactivate the Gateway EZ-TUNE anti-theft so you can use the monitor.

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6ya6ya
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Posted on Jan 02, 2017

SOURCE: power supply for Gateway FPD1975W 19 inch LCD

try replacing the crystal on the power supply 8 out of 10 times it is the problem

Posted on May 18, 2008

freetek
  • 5568 Answers

SOURCE: gateway fpd2185w tft lcd monitor repair

Probable failed power supply. If you look at the screen on an angle after your system has finished booting and see faint images, it is the backlight or is associated high voltage power supply that has failed.
If you see no 'shadows' at all, then the main supply has failed.
Either one of these could be a separate supply since many manufacturers buy from specialized companies.   

Posted on Oct 11, 2008

  • 1 Answer

SOURCE: EzTune problem with lost PIN number to disable Theft Deterence

Whatever you do - DON'T CONTACT GATEWAY. I am in the UK, and the Gateway support number is only available 9 - 5 (funny 'cos I'm at work then and can't access my PC), so I filled in the technical support form - waited 2 days for a reply only to be told they don't support third party software.
I had an online chat with US Gateway support - only to be told the same thing - alternatively, pay them silly amounts of money and phone the US and they will fix the problem.

The solution is to visit Portrait Displays (software developers) website and complete an online form with your problem. (This form prompts as to whether you have already contacted Gateway - so maybe they are monitoring the adequacy of Gateway support. The support from Portrait has been brilliant.

Unplug the cable from your monitor and then hold the power button while you plug the cable back in. When the monitor is fully restored,
release the power button and an anti-theft box will appear, prompting you to press the menu button at the side of your monitor. Press the menu button and you will be given a 3-digit code. Portrait need this code to give you an unlock code. Once you have the unlock code you can remove the anti-theft option.

Posted on Aug 27, 2009

bammbammfran
  • 159 Answers

SOURCE: Gateway LP2207 Powers up to a bright white screen... nothing else

White screen is usually in the video input board. Once in a while it is in the lcd panel.
Does the power button turn on and off normally ? do you hear the gateway boot-up sound when it starts up ?
bammbamm@ptd.net
If you don’t have the startup sound when you plug it in, the main board may be bad.
If your picture was pinkish or dark at the top or bottom when it was working then you may have 1 or more of the bulbs failing.
If your picture wasn't pinkish or dark at the top or bottom when it was working, then it sounds like probably the inverter may have went. They are light light bulbs and have life expectancies on the capacitors.
To get to the inverter:
remove the stand
Take the 3 screws out of the bottom rear edge (these hold the front trim),and the 4 big black ones at the middle of the back
the the trim then unsnaps. {Be aware of the small ribbon to the power button board on the right edge} Start at the bottom and release the trim usually by gripping it on the lcd screen side with your fingertips and pulling outward, then work your way up each side from the back where the front trim meets the rear case. Work from the bottom to the top (a pocket knife or thin putty knife will help release the catches) You can also sharpen the edge of a credit card-(plastic is a little safer)
Then unsnap the top edge (rocking it while lifting helps)
Disconnect the ribbon, (Tiny latch lifts up on a hinge and ribbon slides out)
Once trim is off, remove the 4 corner screws that hold the screen in. Then the screen will lift out with all the guts. You may have to use a screwdriver like a crowbar in the corners to start the screen to lift up.
You’ll then have to remove a bunch of screws including the speaker ones and the usb board ones and unplug the bulbs and wire to the screen
then the inverter is under the center area under the metal cover
Shout if you need more info.
If you email me a good picture of the inverter , I may be able to get a better idea if it is the inverter from a visual.
Thanks Fran
bammbamm@ptd.net



Posted on Jan 15, 2010

  • 1 Answer

SOURCE: fdp2275w Gateway lcd monitor won't turn on. comes on for a second then goes black

Same problem, logo on powerup and a few seconds of display then BLACK. It takes a little work to get down to the power supply but I found the 1000uf @25v was bad, others looked fine. 45 cents worth of capacitor and an hours labor, were back on the road again.

Still like most of my projects, I have several extra screws left after assembly. Oh well, more for the jar.

Posted on May 31, 2010

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1 Answer

Where is the pin number


The P.I.N. is the Personal Identification Number. The user sets the number upon the initial installation. Apparently, you are not the original owner. I would suggest that you contact that person and obtain the P.I.N.

Unfortunately, if you set up a PIN or Password lock on the unit, there is no way to unlock it without using the correct input. If you cannot remember the correct input, the equipment must be sent in to Gateway for service to remove the password or PIN.

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Tip

Gateway LCD monitor EZTUNE theft protection problem


You need to install EZTUNE but you need to go here first:

Portrait Displays' Theft Deterrence minimizes theft or unauthorized relocation of your display. Theft Deterrence does not prevent the display from being stolen, but hinders the operation of the display once it is removed from the 'Theft Deterrence enabled' host computer.

This site is provided for you to securely store your PIN in the event you should need to retrieve it at some point in the future.

Please select from the following options.

Change your PIN. https://pinreg.portrait.com/change_p...=dtune&OEM=gwy

Forgot your PIN? https://pinreg.portrait.com/remind_p...=dtune&OEM=gwy


GatewayShield™ Security Available
Protect your hardware using the EzTune™ Anti-Theft Software and reinforced lock slots. The slots, paired with a cable lock, physically anchor your display to a secure fixture. The software keeps the monitor secure using a unique PIN code. In the event the display is removed from the PC without the code, its full functionality is disabled.

on Apr 14, 2010 | Computers & Internet

1 Answer

What is challege code for my gateway monitor?


You must go here and fill out the fields to recover the pin. Only way i know you can retrieve it. Good luck!https://pinreg.portrait.com/remind_pin.php?&ULANG=enu&PRODUCT=dtune&OEM=gwy

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Umbrella should come with a detachable clip that fits to the handle. You can then easily attach or remove the umbrella. If it's not already on the stroller or on the umbrella contact the person you bought it from. Bugaboo don't sell the clip separately.

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1 Answer

Monitor message says "Theft Disable


The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

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3 Answers

Wheres the security pin


You can find the security PIN on the device, at the bottom of the device. But if you are using Win Vista or Win 7, you can select the 2nd option on the page where it asks you for the PIN. The 2nd option would look like: I don't have the PIN, i would rather connect using using security key. This will be shown if you already have some security enabled on your wireless network. If its an unsecured network, The option would look like: I don't want to configure my network now, I just want to connect. Then you can connect with either the security or unsecured.

For further clarifications, revert!
Thanks for asking,

Regards,
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Welcome to FixYa
Dear User,
Here is the Instruction Manual for you{it may take few minutes to load depends on Connection speed} Click here and Save it..Read carefully to get all details of your product...
It is necessary to Know Old Pin to Change your PIN.Contact the Person who sold the Product to you...He can give PIN Number...And Make Change it...
.If you for got PIN contact Helpdesk
  • Changing your PIn:Page 34
  • Contact Help Desk Details on Page 2 Right side
Hope you got an idea... If this Helps-DONT FORGET to RATE ME......Thanks for Contacting FixYa....

Jul 03, 2010 | Lands Phones

2 Answers

Theft disable menu pops up and won't go away and it keeps turning off my monitor


You need to install EZTUNE from Gateway, but you need to go here first:
Portrait Displays' Theft Deterrence minimizes theft or unauthorized relocation of your display. Theft Deterrence does not prevent the display from being stolen, but hinders the operation of the display once it is removed from the 'Theft Deterrence enabled' host computer.

This site is provided for you to securely store your PIN in the event you should need to retrieve it at some point in the future.

Please select from the following options.

Change your PIN. https://pinreg.portrait.com/change_p...=dtune&OEM=gwy

Forgot your PIN? https://pinreg.portrait.com/remind_p...=dtune&OEM=gwy


User manual:
http://www.retrevo.com/support/Gateway-FPD1975W-Monitors-manual/id/1071ag416/t/2/

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4 Answers

EzTune problem with lost PIN number to disable Theft Deterence


Whatever you do - DON'T CONTACT GATEWAY. I am in the UK, and the Gateway support number is only available 9 - 5 (funny 'cos I'm at work then and can't access my PC), so I filled in the technical support form - waited 2 days for a reply only to be told they don't support third party software.
I had an online chat with US Gateway support - only to be told the same thing - alternatively, pay them silly amounts of money and phone the US and they will fix the problem.

The solution is to visit Portrait Displays (software developers) website and complete an online form with your problem. (This form prompts as to whether you have already contacted Gateway - so maybe they are monitoring the adequacy of Gateway support. The support from Portrait has been brilliant.

Unplug the cable from your monitor and then hold the power button while you plug the cable back in. When the monitor is fully restored,
release the power button and an anti-theft box will appear, prompting you to press the menu button at the side of your monitor. Press the menu button and you will be given a 3-digit code. Portrait need this code to give you an unlock code. Once you have the unlock code you can remove the anti-theft option.

Feb 29, 2008 | Gateway FPD1975 19" LCD Monitor

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