Question about LG WM-2277HW Front Load Washer

1 Answer

My washer keeps getting an error message and keeps stopping. It does this part of the way through the cycle. DO you know what would cause this?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,416 Answers

Hello,

There are several reasons that a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

INSTRUCTION BELOW

  • A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.
  • 2 If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.
  • 3 Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.
  • 4 Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
  • 5 If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall

  • thanks and good luck.

    Posted on Oct 03, 2010

    Ad

    6 Suggested Answers

    6ya6ya
    • 2 Answers

    SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

    Hi,
    a 6ya expert can help you resolve that issue over the phone in a minute or two.
    Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
    the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
    click here to download the app (for users in the US for now) and get all the help you need.
    Goodluck!

    Posted on Jan 02, 2017

    Ad
    the dr
    • 447 Answers

    SOURCE: keep getting SL error code

    SL is a suds lock code it can be caused by the drain pump not draining the water, too much detergent, non HE detergent, or extra heavy loads, try running it empty, if code persits it is a computer failure

    Posted on Sep 28, 2007

    blueextc3221
    • 15935 Answers

    SOURCE: Keep having an F 11 error

    "F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

    Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU.

    Now check the following:

    - Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
    - Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
    - Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
    - Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
    - Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

    In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


    NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
    (Tip Courtesy JSRock)

    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

    Posted on Aug 31, 2009

    blueextc3221
    • 15935 Answers

    SOURCE: kenmore elite washer stopped in middle of cycle. error F H

    FH error indicates that either you have no water coming into the washer, or very little water. Since you can see it filling, the error indicates low flow. A flow meter
    in the unit detects if 10.5 gallons fills the tub within 8 minutes; yours must not be. This will turn off the inlet valves and the error code will be displayed. Check the following:

    - Make sure you don't have a siphoning problem. This occurs when there is no air gap for the drain line at the standpipe. The standpipe is the drain pipe at the wall where the washer drain line is placed. With no air gap, a vacuum is created, and water will begin to drain from the wash tub prematurely. To prevent this from occurring, follow this advice:

    •The standpipe should be 2 inches in diameter to allow a sufficient air gap between the top of the standpipe and the drain hose.
    •The standpipe should be a minimum of 34" from the floor, and should not exceed 72 inches in height.
    •DO NOT seal the top of the standpipe. Many consumers seal the standpipe in the belief that this will prevent overflows, or get rid of drain odors. This often creates more problems than solutions.
    •DO NOT place the drain hose too far down into the pipe. Water stays in the drain trap area of the standpipe. If the end of the drain hose rests in this area, no air gap is created, and this can also cause siphoning. 4 to 6 inches is sufficient.
    •The drain hose length must not exceed 10 feet in length. Excessive drain hose length can cause drain problems and back wash.
    - Verify Drain Pump operation. Unplug the washer and take the lower panel under the door off by removing the three screws under the bottom edge. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Open the pump access and remove, once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.


    - Verify Flow meter operation and that the Pressure Switch hoses are intact and connected properly. Remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It's a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached. There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required in determining if the components are good or bad.


    "F/H" indicates that either you have no water coming into the washer, or very little water.

    If you have NO water coming into the wash tub after 30 seconds the error code is displayed. Check the following:

    - Inlet water valve may be clogged. Clean inlet screens if necessary.
    - Make sure water taps are on.
    - Check inlet hoses for kinks or clogs.

    If you HAVE water filling the wash tub, and after 8 minutes, 10.5 gallons of water has been detected by the flowmeter, but there has not been a detected a Pressure Switch trip, the inlet valves are turned off and the error code is displayed. Check the following:

    - Make sure you don't have a siphoning problem. Click the following link for instructions: http://www.fixya.com/support/r587481-prevent_washer_siphoning
    - Verify Drain Pump operation.
    - Verify Flowmeter operation.
    - Verify the Pressure Switch hoses are intact and connected properly.

    To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. If not, click on the following link to check the pump for obstructions:

    http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

    To access the Flowmeter and Pressure Switch – remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It’s a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached.

    There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.



    "F20" is a No Water Detect error. It is an indication that you either have no water coming into the washer, or very little water at all. If the pressure switch has not tripped after 6 minutes, the error code is displayed. This can be a potential problem with the following:


    If you have NO water in the wash tub, check the following:

    - Inlet water valve may be clogged. Clean inlet screens if necessary.
    - Make sure water taps are on.
    - Check inlet hoses for kinks or clogs.

    If you HAVE water filling the wash tub, check the following:

    - Make sure you don't have a siphoning problem. Click the following link for instructions:


    http://www.fixya.com/support/r587481-prevent_washer_siphoning

    - Verify Drain Pump operation.
    - Verify the Pressure Switch hoses are intact and connected properly.
    - Verify wire harness connections at the pressure switch, inlet valves, drain pump and Central Control Unit (CCU).

    To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Click on the following link to check the pump for obstructions:

    http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

    To access the Pressure Switch – remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a plastic air hose attached. Verify the electrical connections are intact, and the air hose is attached and not cracked or leaking.

    To access the Central Control Unit (CCU) – with the top panel of the washer removed, the CCU is located directly behind, and just above the rear of the wash tub. There should be a tech sheet directly behind the lower panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics and to verify the wire connections at the CCU. In addition, the tech sheet will also assist in how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.

    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

    Posted on Sep 10, 2010

    blueextc3221
    • 15935 Answers

    SOURCE: I have Kenmore Elite Oasis top load washer. I keep

    The F1 error code on this washer indicates a Primary Control Board failure.



    It is likely that the machine control board will need to be replaced to correct this problem.



    The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.



    The procedure for replacing the machine control board is provided HERE

    LINK: http://media.fotki.com/1_p,wfgstgtftbtkrrdxgtqsskgwtqkq,vi/gfsfgfsgqxgfqtqtgwf/1/1303472/5961857/image55806img-or.gif



    NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.



    There is a slight possibility that a problem with the pressure switch hose could be causing this problem.

    A pinched or twisted air hose can cause this fault code.

    When you open the console, check the air hose connected to the pressure switch on the machine control board.

    If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.

    This may fix your problem without replacing the control board.



    NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.



    If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.

    As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.





    Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question%%%%

    Posted on Sep 30, 2010

    Jahn27
    • 1554 Answers

    SOURCE: i keep getting a SUD error, I have stopped the

    This code indicates that an apparent sudsing condition is detected. It happens when a non-HE detergent is used. Run a cycle without detergent or allow the machine to fill then drain it to make sure suds are removed. The problem is in draining if the code still flashes even no detergent is used.

    Unplug the machine or disconnect power then remove the three screws attaching the bottom of the lower front access panel and pull the panel down and off. Once the panel is off, you'll find the drain filter attached to the drain pump.

    Place a container or a piece of towel underneath the filter to catch spillage. You may need to drain the water from the machine by putting the end of the drain hose over a container on the floor. Position the container as low as possible to extract as much water.

    Remove the filter by turning the knob counterclockwise and clean it. Also take a moment to inspect the drain pump impeller by reaching it in with your finger and turning it. The impeller should turn freely. Otherwise, replace the drain pump.


    This Kenmore machine is made by Whirlpool and therefore troubleshooting is basically the same. Click on link below for more detailed drain problem troubleshooting.


    Drain Problem Troubleshooting on Whirlpool-made Front Load Washing Machines

    Posted on Jul 20, 2011

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    The washer stopped in the middle of a wash cycle. The error message was 11 F. I turned it off and turned it back on and washer stilled stopped and repeated the error message.


    Hi


    An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
    F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.

    Identification

    The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.

    Effects

    The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.

    Prevention/Solution

    Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.

    Warning

    If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.

    Please get back to us if you have further query else please accept the suggestion.
    Thank you for contacting fixya.com



    Aug 06, 2011 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Stopped on the rinse cycle an give the 5 ud message.


    The Sud (5ud) error code indicates a suds lock. This is normally caused by excessive detergent causing too much suds. It can also be caused by not using HE (High Efficiency) detergent. Overloading the washer can also cause this problem. Try running a cycle with no clothes and no detergent added. See if suds emerge in the washer even though no detergent was added.

    Nov 21, 2010 | Washing Machines

    1 Answer

    Error message F 11


    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
    Potential causes: • Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) (its the
    usual thing)
    • Check the Drive system for any worn or failed components
    • Check MCU
    • Check CCU
    • Check Motor
    • Check Wire Harness

    Replace failed component. Check for sharp edges in wash basket of machine. Companies want you to dump your machine & go for a new one, keeps their factories running.

    Sites for spares:
    RepairClinic.com (which is good)
    espares.co.uk
    AppliancePartsPros.com

    Mar 07, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Stopping mid cycle and won't spin


    "F02" is a Long Drain error. This is usually caused by debris build up in the drain pump. The following link explains the error and what to do:

    http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

    The washer will not complete a cycle if it senses a condition that generates an error code. Follow the advice in the link provided and you should be okay. Now...it doesn't take much to cause irrepairable damage to the drain pumps in these washers. If you do everything I suggest and the error code returns, it is recommended that you replace the drain pump. I hope this helps you. Let me know if you require additional assistance.

    Oct 10, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Keep getting SL error code


    SL is a suds lock code it can be caused by the drain pump not draining the water, too much detergent, non HE detergent, or extra heavy loads, try running it empty, if code persits it is a computer failure

    Sep 27, 2007 | Whirlpool Calypso GVW9959K Top Load Washer

    3 Answers

    E20 message


    Hi Helenw,
    The error message E20, simply means the filter plastic cage which is located behind the trap door bottom right side of the machine is full and needs to be cleaned out.
    All the fibres and lint gets trapped in here and prevents the waste water from escaping, hence Error code E20.

    Regards,
    David

    Sep 12, 2007 | Zanussi WJS1265W Front Load Washer/Dryer

    Not finding what you are looking for?
    LG WM-2277HW Front Load Washer Logo

    141 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top LG Washing Machines Experts

    Dan Webster
    Dan Webster

    Level 3 Expert

    8220 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17130 Answers

    Gerry Harvey
    Gerry Harvey

    Level 3 Expert

    1466 Answers

    Are you a LG Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...