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Windows vista 64 bit cannot detect driver for creative zen touch mp3 20gb

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  • derricklb May 27, 2008

    going to the website, although an obvious answer, was no help, otherwise,, i wouldnt be here, unless of course going in circles appeals to you!!!

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Got Zen's website to get the updated software for Vista

Posted on May 27, 2008

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3 Answers

MY LAPTOP HAS WINDOWS VISTA AND WILL NOT INSTALL MY CREATIVE ZEN TOUCH INSTALLATION DISK


Your install disk is made for windows xp. If you provide me with the details of your player I can give you the driver download link.

Apr 21, 2008 | MP3 & Digital Media Players

1 Answer

I need a program for the Zen V Plus that works with Windows Vista. I loaded a disc that was for xp and of course it does not work on my pc


Hello,

Go to the Creative site for Vista software. The Zen V Plus support is available with next link:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

When downloading with the computer having Vista, the matching software will automatically show up for that Operating System. You can scroll down on the support page for changing manually the OS. When the screen does not show Vista downloads, select and SUBMIT for selecting the required Operating System (Vista 32 or 64 bit)

For software for the computer look under Application:
click 'Show Details' for more information about the software.
Media Source Player contains the utilities for main tasks.
There are also extra programs and updates when running Vista.

Mar 14, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

How do i re-download the drive for my vision m 30g black


The latest support for drivers can be found here

http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=16002&prodName=ZEN%20Vision:M%2030GB&subCatName=ZEN&CatName=MP3+Players

Windows Vista and Windows 7 have drivers that should detect automatically

If you are wanting to re-load your zen hard drive with media, you would use use windows media player preferably.

Feb 04, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen mosaic fails to be detected on my computer


First I think the your player does not work with Vista, probably that's why its not seeing it. The installation CD is supposed to carry the required software for converting preferred songs to the player's desired formats and it also should contain the desired drivers for windows.

Oct 06, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Install Drivers


You will find your drivers on the creative site

As part of our ongoing efforts to supportyou, Creative is happy to introduce the MP3 Player Recovery Tool, aprogram that resolves the majority of player problems quickly.
One click is all it takes to update yourplayer to the latest available firmware, and to give your player aclean bill of health.

BEFORE YOU START

  • Check that the MP3 Player Recovery Tool supports your player.
  • Ensure that you are using Windows XP® Service Pack 2 32-bit,Windows XP Professional x64 Edition or Windows Vista™ (32-bit or 64-bitversion).
  • Back up the contents of your player, if possible, as recoveringyour player may require it to be re-formatted, erasing all content.
  • Make sure your player battery is at least 50% charged.
  • Detailed usage instructions are available in our Knowledge Base.

    Click here if you require further information/assistance.

recovery-tool_but.gif

Feb 25, 2009 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Creative Zen Touch firmware problem


Before preceding, goto control panel, add/remove programs (vista equivalent) select windows media player and uninstall note the response it gives you. If it is going to allow you to uninstall OR downgrade windows media player to version 9 then keep going. If not, then find another computer that you've never used the player on try upgrading firmware there, make SURE it's got windows media player 9 by downgrading it in add/remove programs.

Now for the fun stuff:

Sounds like the same problem I've resolved several times in the past on here.

1. Plug in the device.
2. Goto device manager in control panel and remove the device drivers.
3. Reboot if it asks you to, make sure to unplug the device.
4. Goto device manager again, remove the USB hubs.
5. Don't reboot.
6. Goto control panel, add remove software or equivalent for windows vista ultimate.
7. Select creative labs, and uninstall any and every zen related software.
8. Don't reboot.
9. Goto my computer, find the creative directory located on your main hard drive at \program files\creative. Deleted it completely.
10. Select windows media player select uninstall, or downgrade accordingly.
11. Make sure your zen touch is not plugged in and reboot your system.
12. After system loads, plug in the device and run the firmware software again.

And if you wish, reinstall windows media player 10 and the creative software (which you don't need at all with vista) all the other drivers should reinstall themselves.

BTW it's a hell of alot easier to just use another CPU if you have access to one, I've done it both ways and it saves alot of time.

Mar 15, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Update software complatible with windows vista


Ever since vista dropped alot of support files for simple thing like Creative's older model Mp3 Players, try going to creatives website, and look in the support section for a driver update for VIsta.

Feb 10, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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