Question about Panasonic MC-V5710 Vacuum

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Panasonic Vacuum mc-v5710. Was working fine and motor just quit. Sat overnight. Came back on for a few minutes and now quit again.

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  • jfkeenan1 Oct 03, 2010

    Does this mean the motor is going out? Would you suggest just looking for a new vacuum? Sending in for service sounds expensive as well. I do love this vacuum however.

  • jfkeenan1 Oct 03, 2010

    Just checking if anyone has additional advice? Should I consider just purchasing a new vacuum rather than sending this one in for service? Panasonic MC-V5710

  • jfkeenan1 Oct 03, 2010

    Thanks for your help. It just came on again but sounded strange, like it was laboring. Now it won't come on again. Sounds like the motor is not moving freely when it comes on. Is there a way to grease the motor, or is it just shot? Your info has been very helpful.

  • jfkeenan1 Oct 03, 2010

    The brushes are in good shape so don't think that is it. The last time I turned it on and the motor came on, I only ran it about 5 seconds and then I turned it off. I then turned it back on immediately and wouldn't come on.

    If the motor is going out, would it make a straining sound when it does come on? The hose is not clogged and the agitator is turning too.
    Thanks again for your help.

  • jfkeenan1 Oct 03, 2010

    You helped quite a bit. I didn't know the motor would come back on if it was burned out. I kinda thought if it was the motor, it just died and that was it. Thanks again!

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2 Answers

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Hi,

In Panasonic vacuums, there is a thermostat protection on the motor. It will automatically shut off the motor if there is no airflow through the motor. This is typically caused by a clogged hose. Typically, if your dust container is that full, there could be backup in the hose. Or the dust container being too full could also or otherwise be the problem. Check your hose for blockage, let the machine cool off, it should start up again.

If problem persists, you could check the thermal cut off but from your description, it seems unlikely this has tripped out. It is common for the cord to fail and I would suggest that this is the first thing you need to check. You will need a multimeter to start checking the items, such as the on off switch etc .It could be a faulty motor, but as i mentioned the above causes could be a problem.

However, the repair is never worth on most of these models.If you could follow DIY ( do it yourself ) , then it would be the best.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Oct 03, 2010

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  • taran_2005
    taran_2005 Oct 03, 2010

    Thanks for your response!!

    To start with, grease would not help at all.

    This sounds like the motor is overheating. The motor is protected by a thermal fuse which cuts the power until the motor cools and then restarts when cooler.The thermal fuse is embedded in the motor windings or very close to in a small holding carriage. The possible causes of this are the motor is burning out which would mean a new motor needs fitting or maybe the brushes are almost worn out and need changing. When brushes wear right down they start arcing inside the motor causing the added heat and thus then cutting out. This fault is usually distinguishable by a burn smell and a scratching,sparking noise as you use the cleaner.

    All that aside, the cutting out is often a break in the power cable to the vacuum. Try wiggling the lead to see if this is the problem. If this is the problem the break in the cable is most often at the plug end or where it enters the vacuum cleaner rather than the middle. It is often hard to detect exactly where the break is. A multimeter comes in very handy to test the cable, available in all good DIY stores for around £5.


    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • taran_2005
    taran_2005 Oct 03, 2010

    Thanks for your response!!

    More likely it seems like a motor, if you have already rules out brush / bearing / thermostat protection.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • taran_2005
    taran_2005 Oct 03, 2010

    Thanks for your response!!

    You are welcome.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

    PS - Do accept my solution,if you are 100% satisfied from my response and close the thread.

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  • Master
  • 2,047 Answers

This is an indicator that the unit is due for servicing if it has been working for more than 3 months. Usually the insides of vacuums are such that they have various components which due to the job they perform require to be cleaned at regular intervals. The motor also after intervals needs to be greased. When the unit runs for a while the motor needs some greasing because when the oil in the system is short the motor find it difficult to work properly therefore the unit overheats and automatically starts shutting itself down.
Hope this solution has been helpful?

Posted on Oct 03, 2010

  • Rockme
    Rockme Oct 04, 2010

    Just send it in for service you dont need to buy a new one. If the unit is still covered by warranty then servicing should be free other wise it shouldnt cost upto quarter the price of a new vacuum.
    Please endeavour to rate the response.
    Hope this solution has been helpful?

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