Sounds like you'll have to use the manual release to open the tray.
Turn the unit off.
There should be a small hole just under the tray, unbend a paper clip and push it in the hole, the tray will come out part way, it can then be pulled out by hand to retreive your cd.
Reclose the tray and turn on the unit. If it now functions normally, the problem was most likely the cd, but I would still use a laser cleaning disc just to make sure the lens is clean.
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