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Sony dvd player mhc-gn1200d is the model. placed cd inside then a message appears "please wait" but nothing is happening. umplugged and plugged it, same message appears and cd tray won't open. what will I do?

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Sounds like you'll have to use the manual release to open the tray.

Turn the unit off.
There should be a small hole just under the tray, unbend a paper clip and push it in the hole, the tray will come out part way, it can then be pulled out by hand to retreive your cd.

Reclose the tray and turn on the unit. If it now functions normally, the problem was most likely the cd, but I would still use a laser cleaning disc just to make sure the lens is clean.

Posted on Oct 03, 2010

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Posted on Jan 02, 2017

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