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Lexmark X4550 refuses to accept colour cartridge (an official Lexmark one) it does not recognise it

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On the rare occasion that this happens to me ... after the third or fourth try ... I return the cartridge to the store and complain.

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Posted on Oct 03, 2010

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1 Answer

My Lexmark 4350 wont recognise a new colour cartridge why?


Please make sure the back plate is clean inside your printer. That the place where to contact points sits. Check the back of the cartridge aswell to insure all contacts are clean. If it still comes up with the error change the cartridge otherwise its a board or caridge wich you cant get new spares for.

Mar 15, 2012 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Left ink cartridge incorrect


There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue. The upgrade for the X3430 is available from Lexmark at:

To install the firmware upgrade,
  1. Make sure the printer is ON and connected with a USB cable.
  2. Download and run the appropriate firmware upgrade for your computer.
  3. Be sure not to disconnect or power off the printer until the upgrade is complete

When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.

This works for the X3550 and X4550 models. A similar patch is available for the X3430 and Z1420 models. See http://bit.ly/LoXxv

Jun 25, 2009 | Lexmark X4550 InkJet Printer

1 Answer

Left cartridge incorrect message after installing a genuine lexmark replacement cartridge


There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue. The upgrade for the X3430 is available from Lexmark at:

To install the firmware upgrade,
  1. Make sure the printer is ON and connected with a USB cable.
  2. Download and run the appropriate firmware upgrade for your computer.
  3. Be sure not to disconnect or power off the printer until the upgrade is complete

When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.

This works for the X3550 and X4550 models. A similar patch is available for the X3430 and Z1420 models. See http://bit.ly/LoXxv

Jun 04, 2009 | Lexmark X4550 InkJet Printer

2 Answers

Right cartridge incorrect error message


Dunno if you can. The Lex is lookin for a chip in that cartridge and isn't seeing one.

I am sure there is a trick to disable this check - will look on web and update later

Mar 27, 2009 | Lexmark X4550 InkJet Printer

2 Answers

Refill ink not printing Lexmark x4550


take the cartridges out and clean them also clean where they go with a lint free cloth then replace them.

Jan 08, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cheap ink/refill suggestions for lexmark printer x4550


Yes, always use genuine cartridges. Printers these days have an inbuilt sensor to detect generic or refilled cartridges..

Sep 26, 2008 | Lexmark X4550 InkJet Printer

1 Answer

LexMark P6350


go to---- lexmark solution center option ---- by clicking the ---printing preferances option ---- in that select the ---new cartridge installation option or change cartridge option---- in that option you select the proper number of your cartridge and it will ask whether it is new or old let the cartridge refilled or used or any you should always select the option new cartridges.then it will detect the cartridge and u will be able to print the colour from the cartridge.

Sep 24, 2008 | Lexmark P6350 All-In-One InkJet Printer

2 Answers

Refilled Cartridge


Sorry to givee you bad news.


Extracted from Lexmark’s web site: www.lexmark.com
Lexmark End User Statement of Limited Warranty for Supplies
Lexmark International, Inc. Lexington, KY
Not Covered:
Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.
Don

Aug 12, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Lexmark x4550


I purchased this Lexmark x4550 wireless printer. How do I install ink cartridges? Nowhere is this documented.

Jan 13, 2008 | Office Equipment & Supplies

1 Answer

Wont recognise new colour cartridge


Leaving the cartridge out for an extended period is never a good idea, but it shouldn't be fatal. Make sure you put the photo cartridge in the black slot - not the color one. If the problem persists, you might want to reload the driver for that printer from the www.lexmark.com website.

Oct 21, 2007 | Lexmark P4350 All-In-One InkJet Printer

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