Question about Sigma APO 70-200mm f/2.8 EX DG HSM Lens

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Hi error 01 on canon 5d mk 1. With brand new 70-200 2.8? Have read there is an issue on portrait shots but I am unable at this stage to be sure if it has only been an issue for landscape horizontal use or not. Lens is 2 weeks old. Camera jams up...needs to be turned off and on for it to resolved. Hope u can assist!!

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Error 01 is generally associated with camera unable to communicate with lens. Could be contacts need cleaned; since lens is new contacts on camera are more likely starting point for cleaning. But, common issue is failure of something in the lens, but that seems unlikely as it is new ... but it could happen. You might search for other Canon Error 01 comments/solutions. Failing a solution from that, time to contact SigmaUSA repair to have them inspect/repair under warranty.

Posted on Oct 16, 2010

  • froshi Oct 16, 2010

    thanks for the response. Have a slution. The lens needed a chip upgrade for the older camera . Sigma aust have agreed to fix this under s warrNty even though o have no receipt..

  • Sylvesterix
    Sylvesterix Oct 17, 2010

    Good for Sigma, pleased to hear that solved the problem.

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