Question about Lexmark X2500 All-In-One Printer

1 Answer

Can not send out fax

I can not send a fax, It sounds like it's going and it tells me it is
connecting but then it fails

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  • antara81 Jun 03, 2008

    Hi,
    I am having exactly similar problem.
    The FAX is of utmost importance to me...

    Pls help...


  • Josie Diaz Jun 11, 2008

    Tried to send out a fax and told me that it failed. It told me that the fax driver was missing. Then it told me to uninstall and reinstall the software. I went ahead and installed it, so now it's not on my computer. Please Help!

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1 Answer

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  • Master
  • 1,268 Answers

Make sure firewalls on your computer is disable like Norton, Mcafe, Zone Alarm and Windows Firewall before installing the fax's software/driver.

Posted on Jul 26, 2008

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Fax problem with mx432, I get an alarm sound on the last page i am sending and it tells me to eject the page


it might be a laser printer, these are thermal printer, they sometime overheat and flash false error messages
for the noise you can check the condition of the paper rollers

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4315v Officejet all in one not faxing


Perhaps it is not connected to the phone line? Maybe you don't have a fax number set up? If your phone is having issues, it will affect this.

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1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

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1 Answer

Cant receive fax


FIRST OFF. IF YOU PLUG A PHONE INTO THE JACK DO YOU GET DIAL TONE? IS THE WALL JACK PLUGGED IN TO THE RIGHT JACK ON THE MACHINE? NEXT GO IN TO THE MENUE SET UP FOR FAX. GO TO THE SECTION WHERE YOU WILL SEE EASY RECEIVE AND EASY SEND, ON BOTH OF THEASE PRESS SET OR OK THIS SHOULD NORMALLY DO THE TRICK, IF ALL FAILS, THEN YOU MAY NEED A PHONE BOARD CALLED A NCU BOARD. GOOD LUCK BROTHER SR TECH

Jan 27, 2009 | Brother IntelliFAX 2800 Laser Fax

2 Answers

BROTHERINTELLIFAX775


TO NO MANUAL,

WHEN YOU DIAL A FAX NUMBER, AND IF YOU
HAVE DIALED IT CORRECT, YOU NEED TO
WAIT UNTIL YOU HEAR A COUPLE OR A FEW
DIFFERENT "CONNECTION" SOUNDS, AND
THE LAST SOUND IS THE FAX IS CONNECTED
TO THE FAX NUMBER DIALED SOUND.

IF I AM CORRECT, THE FIRST SOUND IS
A LOW TWEET LIKE SOUND, THE SECOND
SOUND IS A HIGH PITCH TWEET SOUND,
AND THE THIRD OR FOURTH SOUND IS
THE FAX SOUND, WHICH IS A SORT OF
STATIC-LIKE WHISTLING SOUND.

WHEN YOU HEAR THE FAX SOUND, THAT
IS WHEN YOU PRESS THE SEND FAXCIMILE
BUTTON.

I HAD A SIMILAR PROBLEM WITH A FAX
MACHINE ABOUT FOUR YEARS AGO.

IF THE FOREMENTIONED INFORMATION
DOES NOT HELP, YOU MAY WANT TO
RECONFIGURE YOUR FAX SEND AND
RECEIVE SETTINGS. REFER TO YOUR
OWNER'S MANUAL FOR TECHNICAL
DATA.

GOOD LUCK.

FROM

TEXASDUDE2008

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1 Answer

Cannot send or recieve faxes


You cannot send a fax on a broadband connection, they should have given you a splitter, if not get one, the splitter is a small box like thing, it has two telephone sockets on one side and one socket on the other, the telephone line from the wall is connected on one side, on the other side you have to connect your adsl modem in one and your telephone in another socket, Usually the sockets have descriptions on them specifing which decive should be connected to the socket.

Now you should have a dial up modem(56Kbps internal or external modem) connect this modem to the socket which specifies, Telephone. Configure the modem. configure yor fax settings to use this modem. Now you can send your faxes.

If your ISP does not support dial-up then you cannot use it to send faxes.

Post back with your results.

Jan 04, 2008 | Computers & Internet

1 Answer

Receiving a fax


Faxes fail intermittently or with only one fax number
  • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
  • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
  • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
  • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
  • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
  • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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3 Answers

I have trouble faxing over my voip line


SOUNDS AS IF YOUR PHONE LINE IS THE PROBLEM. LAWRENCE

Sep 25, 2007 | Brother FAX-8360P Plain Paper Laser

1 Answer

Fax not receiving


Sounds like you have done a through job troubleshooting and its reacting like it should. Try this first press data registration and press # press down arrow to clear and press set scroll down to ALL and set. This will wipe out all programming. Then try sending. If it still reacts the same. You may need to change the main board

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