Question about Lexmark X2500 All-In-One Printer

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Can not send out fax

I can not send a fax, It sounds like it's going and it tells me it is
connecting but then it fails

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  • antara81 Jun 03, 2008

    Hi,
    I am having exactly similar problem.
    The FAX is of utmost importance to me...

    Pls help...


  • Josie Diaz Jun 11, 2008

    Tried to send out a fax and told me that it failed. It told me that the fax driver was missing. Then it told me to uninstall and reinstall the software. I went ahead and installed it, so now it's not on my computer. Please Help!

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  • 1,268 Answers

Make sure firewalls on your computer is disable like Norton, Mcafe, Zone Alarm and Windows Firewall before installing the fax's software/driver.

Posted on Jul 26, 2008

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2 Answers

Does my printer give a confirmation after faxing is completed?


Normally if i fax is sent, it will just give a message as Fax sent or it wont give any error.
But if you want to get a confirmation whether the fax is sent or not, you can print a fax confirmation page on ever fax sent or received or both.

Press the SETUP button ( menu )
Scroll till you find Print Report - Press OK
Scroll till you find Automatic Reports Setup - Press OK
Choose Send Only - Press ok

Regards,
Ron

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1 Answer

4315v Officejet all in one not faxing


Perhaps it is not connected to the phone line? Maybe you don't have a fax number set up? If your phone is having issues, it will affect this.

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Fax will not send on HP 5610v All in One


their could be many reasons your fax machine is doing this but I'm going say with the information given that you may have a bad phone cable or no connection at all. also if your fax is not on a dedicated line someone could be using that line or simply picking up a phone on the same line before you fax will cause you your fax to fail. I hope this has been of some help... please don't forget to rate

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1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

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1 Answer

Fax problems


I think you just not plugged with the phone/fax cord.
Please check the cord is connect or not.

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1 Answer

When trying to fax connects ok but comes back failed error 388


A list of HP aio error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You could try running the Fax test. Press setup > Tool> Run Fax test.

This will give you instructions about what you need to check and what you need to do if it failed on some of the tests.

Then try to send a fax to the HP fax test server detailed below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

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2 Answers

Fax machine stoped receiveing fax


First, check your fax's phone line. Put a regular phone on it and check for dial tone and line noise. If the line is dead or noisy, this will cause a problem. 
You can also try dialing your fax number from another phone and see if the fax unit picks up the line and starts initiating communication. (sounds like modem noises)

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4 Answers

Error 344- Fax Function


Try to connect the phone line from the phone oulet directly to the line one connection of the machine.

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1 Answer

Receiving a fax


Faxes fail intermittently or with only one fax number
  • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
  • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
  • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
  • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
  • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
  • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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