Question about Rand Mcnally TND 500 Car GPS Receiver

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The TND 500 displays "Fatal Application Error" and will not restart. I have connected it to the internet to get the latest updates from Rand McNally. Still will not start. At bottom of error messgae is the following info: Program: navi.exe Exception: 0xC0000005 Address: 0030DC04

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  • 13 Answers

You have a few corrupted files internally. This is a message that might be misleading. Contact Rand Support to
obtain a new update SD Card to upgrade you to the new version and maps. The update SD Card will not remove your user
data. Be sure to have your serial number handy,
(back side, bottom right).


Thanks,

Mark,


Rand Lead Beta Tester

Posted on Nov 05, 2010

  • gps2gps Feb 27, 2011

    Rand McNally has amazingly improved their customer support. Call 800-333-0136. They will try to fix the problem or issue you RMA if your unit is still under warranty.

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SOURCE: The TND 500 displays "Fatal Application Error" and

The download did not go correctly. You have a unit that is
missing or has incomplete files. Contact Rand Support and they will send you an
update card. It will not delete your user data and it will upgrade you to the
current version and with new maps. Be sure to have the serial number off the
back of the TND (bottom right) handy.Thanks Mark, Rand Lead Beta Tester

Posted on Nov 05, 2010

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The TND 500 displays "Fatal Application Error" and will not restart. I have connected it to the internet to get the latest updates from Rand McNally. Still will not start. At bottom of error messgae is the...


The download did not go correctly. You have a unit that is
missing or has incomplete files. Contact Rand Support and they will send you an
update card. It will not delete your user data and it will upgrade you to the
current version and with new maps. Be sure to have the serial number off the
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Thanks,
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