Question about Microsoft Xbox 360 Console

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Open tray error

Hey my xbox 360 is having a problem recognizing disks. When I put a disk in it won't recognize and say open tray. This happens for all my disks. Please help

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  • 2 more comments 
  • anthonyfp May 27, 2008

    where do i get a cd drive cleaner? Do I open up drive? thanks

  • unstabledd Jun 10, 2008

    i have the "open tray" on any type of media and i tried the cd/dvd lens cleaner and it won' play that

  • Anonymous Jun 10, 2008

    my problem is very similar it either says, "to place the disc in an xbox 360 console" or to open disc. it takes a few tries before i can get games to work.

  • Anonymous Oct 15, 2008

    In the middle of Halo 3 my console restarts, then tells me that it is opening/closing the CD tray.. but.. here's the thing... the cd tray dont do anything.. its happened twice so far. and I dont understand. this is the console they sent me when i had the 3 flashing red lights, is this problem fixable by Microsoft for free as well, if it is not.. it should be.. i am about to trade the damn thing in for a nintendo Wii

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Hi,
Yes I too had the same OPEN TRAY ERROR....... I put it down to trying to play copied discs in it... Anyway, my soloution is this.
open up the xbox, especially if you have no warranty left, Youll need a small star key. Then carefully remove the cd drive unit. You will need to tease the eject button out of the way during removal. Remove the 4 hex screws and then remove the top. Place the unit back in the xbox and put a disc in. Re connect it to the tv and power supply. As the drive trys to read the disc, gently help it so spin and gather speed. I'd suggest using an old film ( NOT A COPY)......This will re-boot the out of sync laser'n'stuff. it worked for me.....Hope this helps :o)

Posted on Apr 18, 2009

Your problem is that your Xbox 360 cd drive, the ray inside it is scratched, get a cd drive cleaner and it will be fixed.

Posted on May 27, 2008

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1 Answer

Xbox 360 console says open tray


I assume there is a disk inside and the tray is closed? Clean the disk, or like my MW2 disk which is cracked and does the same thing; opening and closing the tray, it will recognize it after a while.

Sep 27, 2011 | Microsoft Xbox 360 Console

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Hi my xbox 360 wont read some disks it just says 'open tray'


Hi,

The lens is out of alignment so doesn't know where the start of the disk is. This means that you wiil get the "Open tray" message with each disk you place a disk in the drive.

If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.

If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.

If not then you will have to take the Xbox apart which is a difficult job, then take the CD/DVD drive out. Take that apart and adjust the lens unit yourself or take the console to a repair store.


Regards.

Jul 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: all works fine ubtil you put any disk in and the x...


You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek

May 17, 2010 | Microsoft Xbox 360 Console

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My Xbox 360 wont even open the disk drive so i can't clean the disk or anything so how do i get it to open


Hey andrew small. The same thing happens to me sometimes, but only when I power up and there is no game in the drive. I also keep the console vertical and that seems to be the problem. Whenever it happens to me, I just tip my console enough so that it is recognized as horizontal and then it pops out just fine. Try having the 360 be on it's side.
-jason

Dec 30, 2009 | Microsoft Xbox 360 Console

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It stoped reading disks


Hey There

Check out this tip which i have posted on Fixya for Xbox 360 Open Tray Error, see if this helps

please do consider rating my solution

Regards
KreativeGeek

Dec 28, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox isnt reading any of my games. it recognizes that the disk is in it but it wont read it. for example when you put a disk in, the screen will say reading... then go right to open tray again and so...


Your optical drive has gone bad. Send it in if it's under warranty or look up a replacement online. Just type "xbox 360 optical drive" in your favorite search engine and you'll find plenty of places that sell them.

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My friend had the same problem and it was a defective one. You may be lucky and there is a fix but i dont think there is unless you pull it apart and replace the CD drive yourself

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Xbox says open tray when game is in


This means that either the lens inside it is scratched or dirty.(Some kind of compressed air can might work). Or the disk is scratched..;-; Damn 360s..

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Sounds like your laser has died, or your drives spindel motor not allowing the console to recognize any form of media.

We offer competitivley priced repairs and a 12 month warranty on all new lasers.

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