Question about Lexmark X5470 All-In-One InkJet Printer

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Printer reads no cartridge when one is in - Lexmark X5470 All-In-One InkJet Printer

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Hello

Remove the ink cartridge (or cartridges) from the printer.

Turn the cartridges over so you can see the copper foil portion of the cartridge casing. You'll see many neatly punched holes in this copper tape. Look closely: if any of the holes seem to be torn, with jagged edges, or if there are tears anywhere else on the copper foil, the cartridge has been physically damaged. Replace it. If the foil appears to be all right, continue.

Moisten the tip of your finger. Gently rub it over the small print head on the bottom of the cartridge. The print head will look like a small plastic or glass window. Rub away any old, dried ink that may have collected on the print head. Old, dried ink has "killed" many a cartridge, particularly if you haven't used the printer in a while. Use your finger tip rather than a towel or a cotton swab: Your fingertip won't leave stray fibers on the print head which could cause further problems.

Seat the cartridges back into the printer. Firmly snap shut the cartridge carrier. Let the printer take the cartridge head back to the proper starting position on the track. Close your printer service bay.

Turn off your printer. Unplug it from the power source for 10 seconds. Plug it back in and turn on the printer.

Follow your onscreeen software instructions on aligning the cartridge heads. The alignment prompt comes up each time the printer detects the cartridge has been replaced or moved. Be sure to note whether this is a new or an old cartridge when you answer the dialog questions.

Use a brand new cartridge, one that is freshly packaged, if the alignment process on the old cartridge fails. This will tell you, definitely, whether the problem is a cartridge problem or a larger printer problem.

Replace the printer if no cartridge--regardless of age-- will successfully align in the printer.

Posted on Oct 03, 2010

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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
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  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
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