Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE side by side not dispensing ice out front

Hi-- We remodeled our kitchen; when we put the fridge back and reconnected water line, it made ice and dispensed water, but when lever was was moved to "crushed ice" only water came out. When the lever was moved further right for "ice cubes" nothing. I undid the top hinge and pushed the 5-pin connector together while my wife tried the selector lever. Now, on crushed ice, no water ran out (good) and the motor hummed but no ice pushed out front. On "ice cube" the motor hummed--no ice. Lifted the tray out-- spiral dispenser rod turns manually, not frozen stuck. Seems like the motor just isn't turning. We've bought new appliances, but want to have this one working correctly to sell. Any solutions out there? Or are we looking at a big repair bill....... Any suggestions greatly appreciated!

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Could be frozen auger motor, try turning motor by hand.

Posted on Jul 22, 2008

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