Question about Delphi XpressRC XM Satellite Radio Receiver with Vehicle Kit

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I had the same problem. I contacted the XM Radio people and was told I'd have to buy a new radio (with all the cables, etc) and pay a $75 transfer fee. This sucks since I am not transferring the radio to anothe car. All I wanted was a "repair by replace" type fix and just buy the unit witihout all the other gear. The XO Radio company should allow for "repair by replacement" without screwing over the customer.

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You should not have to pay a $75 transfer fee unless you have a lifetime subscription. Was your radio still under warranty? If it is under warranty, they should send you a 'used' refurbished unit at not cost to you. They MIGHT charge you $15 to TRANSFER your subscription, but usually won't if you ask them nicely. Can you give me more details on exactly what is and what isn't working with your radio? Thanks, John

Posted on Oct 06, 2010

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