Question about Palm Treo 755p Smartphone

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Treo 755p phone audio stops working

I have a Treo 755p and the phone audio stopped working when the headset was plugged in. Is there a fix short of ordering a new phone from Palm Verizon?

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  • kabur Jun 09, 2008

    Finally got around to the hard reset. Didn't work. Same problem. Verizon has sent me a new phone. So I know the hard reset probably won't work if it happens again.

  • Anonymous Nov 24, 2008

    This same problem just occurred to me today. Anyone have a solution short of purchasing a new phone??

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Try doing a hard reset just make sure you hotsync first so you can backup all your information. Always keep in mind the software you have loaded write it down and the website you got them from along with any registration codes. when doing a hard reset you will lose all the information and programs on the phone basically it will take you back to the way you first bought it.

How to Hard Reset a Treo 755 To perform a hard reset/clean wipe of a Treo 755, do the following:

1. Remove the battery cover from the back of the device.
2. Press and hold the power (red phone) button.
3. While holding the red power button remove and replace the battery from the device.
4. When you see the "Access Powered" screen on the device take you finger off of the power button. At this point, you'll be prompted to erase the device by pressing up on the directional pad.

Good Luck I hope this helps with your problem

Posted on May 28, 2008

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1 Answer

I can't hear anything when I call


I had this problem. It appears that the solder joints on the headset jack are rather weak. When they break, the phone thinks there is a headset inserted into the jack, even when there is not. This disables the phone's built in speaker and mic. The solution in my case was to either replace the phone or have it fixed under warranty/insurance.

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This may resolve the problem. My Treo 755 stopped hotsync some time ago and then I noticed that the volume control side buttons had no effect. On suggestion from this site, I removed the battery for several minutes and then reinstalled it and the phone has returned to normal activity, hotsync-ing the first time and volume buttons working fine.

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Have you tried to restart your phone?

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This is a known promblem with the treo phones.
If you had a wired headset plugged in to your phone then removed it. The phone thinks the headset is still plugged in. Try putting headset back in phone and removing it. You may need to do this a couple of times. If it still doesn't solve the problem make sure your bluetooth on the phone is turned off. If problem still exists you may have to contact your carrier for replacement.

Good Luck,
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Aug 24, 2008 | Palm Treo 755p Smartphone

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THE phone's Headset Plug is stucked. Try to plug and Un-plug the headset many times for it will release. Best, Play a Music and try this on so when you haer the sound coming from the phone, it means it works

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I have had this same problem from day one with my 755p. The issue is that the phone still thinks there is a headset plugged into it-even though there isn't one. I have heard it is because of poor welding. If you have the monthly protection plan you should be able to take it into a Sprint store and have them give you a new phone (I have done this twice now). For the meantime, you can stick a paperclip into the headset hole and toggle the switch. This is only a temporary fix. I have not heard of Sprint/Palm actually fixing the problem-it is probably cheaper for them just to give out new phones. I hope this helps...

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1 Answer

Tranferring ringtones from SDcard to palm treo 755p


You can use a FREE program for the palm OS called minitones, you can yahoo or google it, which will allow you to convert mp3s you have on your SD card or on the phone to a ringtone that you can assign to a contact. minitones.prc

Mar 23, 2008 | Palm Treo 755p Smartphone

2 Answers

Treo 755 not able to make calls


The only workarounds I've read about these issues is:

1. Plug in the headset again and pull it out crisply and see if that works. Another method I heard, is to stick a toothpick in there.

2. Using the OEM Treo mono headset, insert the jack fully into the socket, spin the jack in the socket 180-360 degrees and remove the jack with a quick jerk. If the socket is truly undamaged, this technique, often repeated, seems to enable the speaker.

3. Some report that the headphone jack adapters, 3.5 to 2.5mm, work for this as well, that has NOT been my experience.

4. VolumeCarePro will bypass the headset switch and is a software workaround.

5. Otherwise, the only way I've been able to 'resurrect' the speaker is by hard reset, and once it took two hard resets.

As a result, I do not use my headset jack on my Treo 755p at all any more.



Unfortunately, this is an area that Palm is aware of, but has done little to fix.

is a hard reset

Jan 27, 2008 | Palm Treo 755p Smartphone

1 Answer

I just bought a bluetooth headset and my phone does not allow input of security code.


When you try to type the security code, hold the white button to the left of z while you do it. Thank You

Masalama
Sheeraz Khan

Jan 21, 2008 | Palm Treo 755p Smartphone

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