Question about Office Equipment & Supplies

1 Answer

My printer is telling me that we have incompatible ink cartridges, but we have used this ink all the time and was actually printing off these cartridges before the printer decided they were incompatible!! Is there a solution? Or is this printer broken?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 47 Answers

What is the brand of your printer? try to change ink cartridge

Posted on Oct 03, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi,my hp 3100 all in 0ne will not print. ican scan but not print


You failed to tell us whether the orange indicator light is blinking. 'usually this scenario causes the orange indicator light to blink continuously. If that is the case, i.e. the orange light is blinking, then it is an ink issue; either the cartridges are bad or their electronic panels are dirty.

Below are the solutions to the two situations
;-

i. Ink cartridge has developed incompatibility or is incompatible

The Solution is to try an older/another cartridge (doesn't matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.

ii. The Cartridge electronic panel is dirty

The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper "dots".

The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge's electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Oct 20, 2010 | HP LaserJet 3100 All-In-One Printer

2 Answers

What is a incompatible print cartridge? Its coming up with a warning exclamation mark and it wont print?


What is a incompatible print cartridge? The printer "Thinks" that the print cartridge, is NOT an original HP PhotoSmart one. Even print cartridge have chips.

Mar 28, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

No print


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Mar 25, 2010 | Epson Stylus C88 InkJet Photo Printer

1 Answer

I just put new cartridges in my printer, won't print


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 11, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Will not print


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 09, 2009 | HP DeskJet 920c InkJet Printer

1 Answer

I just put a new ink cartridge in my LexMark 5600/6600 printer and it does nothing and it worked just fine before. It will not print anything! Help!


You just printer will not print anything, you didn't tell us if the actually goes through the motions of printing but gives a blank sheet. The fact is these two uniquely different scenarios with different solutions.

So I will endeavour to give you both solutions.

Printer goes through the motions of printing but gives a blank sheet: This is indicative of blocked nuzzles.
Ink may be new, but their nuzzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it the nuzzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a place/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nuzzles, the procedure may be repeated over to get results.


Printer does not go through the motions of printing but gives a blank sheet: Usually in this case the indicator lights just blink away.
This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 07, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

I can't print.


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

Dec 06, 2009 | HP Photosmart C3150 Printer

2 Answers

"incompatible cartridges"


Usually if you leave the printer off for sometime the ink get dry on the heads or some ink may leake to the sensores so take the cartrage out clean it and clean the heads with cotton swaps...see if the help and let me know

Sep 13, 2009 | Office Equipment & Supplies

2 Answers

After replacing ink cartridge printer dose not reconize one of six


Using refilled in cartridges and incompatible inks result in the following problems.
  • Refilled ink cartridges might leak and cause product damage. One method for refilling ink cartridges is to drill a hole through the cartridge, refill the ink, and then plug it. In some cases this plug does not hold, and the ink runs into the product and damages the printed circuit boards.
  • Refilled ink cartridges frequently exhibit spotty printing or fail to print. This problem might be a direct result of the nozzles being plugged with dried ink. Because the vents of the refilled cartridges have been opened, air is able to enter the cartridge and dry the ink.
  • Refilled ink cartridges might exhibit lower print quality, for the following reasons.
    • Printing algorithms used to create the various colors are based on particular printer inks. Using incompatible inks might result in color matching problems.
    • Refilled cartridges might have damaged nozzle orifices, result in various problems with print quality.
    • company products to which the printer belongs to can use a time delay between pages to accommodate the properties of the specific media type and ink being used. This prevents smearing problems from one page to the next. Using incompatible ink will alter the effects of this time delay and might result in poor print quality.
  • printer might not recognize refilled ink cartridges. The refilling process may involve altering the ink cartridge enough that the product is unable to recognize it. The condition of the print cartridge electrical contacts deteriorates with use. This also results in the product being unable to recognize the refilled cartridge.
  • Refilled ink cartridges might get stuck in the product. Because the cartridges from other manufacturers have been altered, cartridges might become stuck in the product. This problem might require that the product be disassembled to remove the cartridge.
  • printer at times cannot predict the long-term effects on product reliability from using different ink formulations.
try this.
please rate my solution.
have a nice day.

Jul 08, 2009 | Office Equipment & Supplies

3 Answers

Problem of incompatible cartridge occure in my new J 4580


i had the same problem with the hp 4580. i needed to replace the black ink which i did. then the error message appeared "incompatible print cartridge tri color"...chatted with hp customer support, wasted a hour. claimed its a hardware problem need to have it fixed. i asked would i be charge he said yes but the printer was under warranty. he asked other questions...bottom line i left the chat box....bought another hp 4580, used same cartridges, same message...THEN finally i replaced the color cartridge...and BAM! it worked on both printers. solution...replace the color cartridge...cons..if this happens again its a waste of money to keep buying the colored ink...

Feb 03, 2009 | HP J4680 Office Jet All-In-One Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

223 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75744 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...