Question about Lenovo 3000 Y410 Laptop

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I have Lenovo laptop y410 & When i open mt laptop then showing c/wins/system32/wtsapi32 there is some problem ...and i couldn't access normally if u suggest something for me that will be good!!!!!!

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Hi Adhikary_pin,

If you can't run the system normally and produces error c/wins/system32/wtsapi32 it is due to corrupted operating system file. There are several ways on how to to resolve this issue, either you restore the computer using Windows system restore or put back the default factory setting on it. Here are some steps on how to use the Windows system restore.

1. Turn off the computer.

2. Reboot the computer then start tapping the F8 key.

3. Now once you're in the"Windows Advanced Boot Options Menu" select the "Safemode Option".

4. Computer will then begin to start in safemode.

5. Now click [Start] point to [All programs] go to [Accessories Folder] then [System tools] and click "System Restore".

6. On the "Welcome system restore" page, click the "Restore my computer to an earlier time" option then click next.

7. On the "Select a Restore Point page", click the most recent system restore point in the On this list, click a restore point list, and then click Next.
--> A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.

8. On the Confirm Restore Point Selection page, click Next and it will restarts the computer.

--> if after these process and you're still encountering the same issue, I recommend to perform One Key Recovery to bring back the factory setting of the computer.

For the One Key Recovery procedure, kindly visit my link below. You will find helpful tips and guidelines on it.
http://www.fixya.com/support/r8582118-restore_lenovo_computer_factory_settings

Hope it helps,

Thank you for using FixYa.

Posted on Mar 07, 2011

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Posted on Jan 02, 2017

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1 Answer

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Should you have any other questions just please leave a comment.

Cheers~

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Click here to access the page where all the drivers and Softwares applicable for your Lenovo Y410 Machine is located. You can download it and burn all drivers and softwares to a CD afterwards. Please mind the operating system of your computer since the page shows the drivers for both the Win XP OS and Win vista 32 Bit OS.

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