Question about Canon Powershot SX110 IS Digital Camera 9.0MP

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Having problems downloading pictures from the camera and when I go into device manager and select - I get below message: I have clicked on the "check for solutions" button but get no response from Microsoft. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

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  • Kandi Cook Oct 03, 2010

    Remove the software for your camera from your computer. After its removed, connect your camera to your pc with the cord and see if your pc recognizes the camera and starts looking for drivers automatically.

    If it reloads the drivers by itself, then try and transfer the pics and see if this solves your problem.


    If it does not reload the software on its own, re install it manually and try the camera again. If you still get the error code please advise and we will start troubleshooting.

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Trouble downloading Pictures


this was found on another solution from ncmerc on Fixya
1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"),will probably have the yellow exclamation mark on it saying that it isnot working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
12) Choose "Install the software automatically" and click Next.
13) You should get a message saying the driver for the "DB CIF Cam" hasnot passed the Windows Logo testing, select "Continue Anyway".
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15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

After doing this I am able to download the pictures and everything works great. I hope this helps.

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Disney Pix download


Hi Leewolf,

Try this solution that was previously posted on FixYa:

My daughter just received one of these camera's for her 6th birthday and is extremely excited. I am running Windows XP and was getting the "No pictures on camera" error. I tried downloading the drivers for this but that did not work. Here is what I did to get the camera working:

1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"), will probably have the yellow exclamation mark on it saying that it is not working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
12) Choose "Install the software automatically" and click Next.
13) You should get a message saying the driver for the "DB CIF Cam" has not passed the Windows Logo testing, select "Continue Anyway".
14) Click Finish.
15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

After doing this I am able to download the pictures and everything works great. I hope this helps.

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1 Answer

Don´t download


If you have done what mugman asks, try this fix:

My daughter just received one of these camera's for her 6th birthday and is extremely excited. I am running Windows XP and was getting the "No pictures on camera" error. I tried downloading the drivers for this but that did not work. Here is what I did to get the camera working:

1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"), will probably have the yellow exclamation mark on it saying that it is not working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
12) Choose "Install the software automatically" and click Next.
13) You should get a message saying the driver for the "DB CIF Cam" has not passed the Windows Logo testing, select "Continue Anyway".
14) Click Finish.
15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

Apr 19, 2008 | Disney Pix Micro Digital Camera

5 Answers

Cant download photos?


My daughter just received one of these camera's for her 6th birthday and is extremely excited. I am running Windows XP and was getting the "No pictures on camera" error. I tried downloading the drivers for this but that did not work. Here is what I did to get the camera working:

1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"), will probably have the yellow exclamation mark on it saying that it is not working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
12) Choose "Install the software automatically" and click Next.
13) You should get a message saying the driver for the "DB CIF Cam" has not passed the Windows Logo testing, select "Continue Anyway".
14) Click Finish.
15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

After doing this I am able to download the pictures and everything works great. I hope this helps.

Dec 27, 2007 | Disney Pix Micro Digital Camera

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