Question about Whirlpool WTW5500ST Top-Load Washer
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Posted on Jan 02, 2017
SOURCE: Whirlpool not agitating
Hi everyone - I ended up calling a repairman. It was small part that needed to be replaced. It cost me $65 for the visit, $20 for labor and $20 for parts. The repairman told me it would probably be good for another 5 years.
Posted on Nov 13, 2007
Well I'm going to do my best to fix your washer. First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain,and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps . Then facing the washer locate the two screws. They will either be in the front or rear of the control panel and back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when your done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angel and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you fell the need to remove the pump use the radiator hose clamp. take them and clamp the hose coming from the tub but its not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer
Posted on Jan 26, 2008
i havnt seen any flashes on this id look closley at what your putting in the washer as there is nothing in the unit its self as far as mfg that will cause this also try this
1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door opening and the basket
for stained areas. Pull back the seal/bellow to inspect areas under the seal/bellow.
3. If stained areas are found, wipe down these areas of the bellows using the following
a) Mix a dilute solution of liquid chlorine bleach and water (3/4-cup bleach in
1 gallon of warm tap water).
b) Wipe the seal/bellow area with the dilute solution.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry.
e) Please note:
- Do not use bleach at full strength for cleaning surfaces.
- The use of rubber gloves is recommended when cleaning for prolonged
4. To begin the clean out cycle, do the following:
a) Open the washer door and remove any clothing or items from the washer.
b) Be sure door is closed.
c) Open the dispenser drawer and remove the detergent divider from the main
wash detergent compartment. See the Use and Care Guide for instructions.
No additives will be added at this time. You will be required to add them at a
- For Whirlpool Duet, select the “Power” button.
- For Kenmore Elite HE products, move to the next step.
d) Select the “Normal” wash cycle.
e) Select the hottest wash water temperature available, (not all temperatures will
f) Select the highest spin speed available.
g) Select the additional or 2nd Rinse option (if available).
h) Press and hold the “Start” key for 2 seconds. The door will lock and filling will
begin. NOTE: The water will dispense for a moment, then the door will unlock
and re-lock and the cycle will continue.
i) Once the filling has begun again, open the dispenser drawer and immediately
add 1 cup liquid chlorine bleach to the main wash detergent compartment.
The liquid chlorine bleach should immediately flow through the dispenser.
NOTE: Do not add any detergent to this clean out cycle. Use of more than 1 cup of
bleach per month will cause product damage over time. Addition of bleach without immediately
starting the will cause damage to the product over time
5. Once the clean out cycle has begun, allow the cycle to completely run.
6. After the clean out cycle is complete, leave the door slightly open/cracked to allow
for better ventilation and prevention of future odor issues.
7. If you removed the detergent compartment divider, be sure to replace the divider
to the correct position.
NOTE: If necessary, the clean out cycle may be interrupted by pressing the “Pause/
Cancel” button. This will stop the cycle. A “Rinse and Spin” cycle must then be run to
thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage
to the unit and clothing added to the next cycle.
In addition to the clean out procedure, always do the following to prevent future odor
1. Use only High Efficiency (HE) detergent.
2. Leave the door slightly open after each cycle to allow for better ventilation and
drying of washer interior.
3. Repeat this clean out procedure only on a monthly basis, if necessary.
Posted on Mar 02, 2008
Its your control board most likely.Im sorry these machines were full of gremlins.service techs hate to work on them thats why its so much to fix them.sorry.
Posted on Nov 15, 2009
Testimonial: "Thanks for a quick and most likely answer. Appreciate the response and now we need to decide to keep repairing or buy something else. Thanks again!"
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