I purchased a new Sanyo DWM-390 with TV Guardian. While at a friends house, he programmed the code for the guardian, and now can't remember the code. It was programmed back in 2003, so it's understandable that he might forget. Is there a special code to get into it to reprogram the code. I woiuld like to watch DVD's that have religious content on them, and it still bleeps out part of the movie. PLEASE HELP ME, OF YOU CAN.!!! Thank you for your time. Susan
Forgotten Parental Control password can be bypassed/cleared by entering "788444" even if 4 digits "----" appears, then press ENT to clear the current password. You can then enter a new parental control password.
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The best bet is to contact Sanyo and to obtain a replacement remote, you can do that either by contacting Sanyo direct or finding their closest authorised repair agent. I don't reccomend getting a universal one as the majority of the time, they do not work. Be prepared to find the remote may be very expensive in some cases. I hope this helps.
For the DVM-390 model, I believe this solution should work on the DVM-395 model - Push and hold down the Open/Close button until "UN-LOC" appears on the FL display (or "Disc Tray Unlocked" appears on the TV screen).
For the DVM-390 model, the above problem can be due to the TV Guardian (TVG) mode. I would go to the intial setting options and under Language turn the TVG mode to "Off" and see if that allows the subtitle languages to appear on screen.
I have the manual for the dwm-380 sanyo dvd with tvg.
Go to setup. Then Parental controls. Then scroll down to where you can enter a 4 digit code. To unlock and reset, enter 788444. I know this is 6 digits punch in all 6 then hit enter. This will unlock it. Next, you enter in your 4 digit number. This is your personal code. This may or may not work on other models. Take care.