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Re: hooking up rounter to cox cable
-- what is the operating system of your computer? -- is the router working fine before or is it a brand new router
you may try this and see if this help solve your problem. make sure your computer is directly connected to the router
Step 1: Shutdown the computer. Step 2: reset the router while power on then Unplug the router’s power cable. Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable. Step 5: Plug in the router's power cable once the modem’s lights appear stable. Step 6: Power on the computer on and configure the router settings Step 7: test the Internet connection.
if this still didnot work, upgrade the firmware of your router
configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work
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The information may be a bit misleading. What COX said about DOCSIS version is for cable modem standard. The higher the number the better the speed. However, it seems that the modem is already getting THAT speed. Some other device (perhap SS2602) is slowing it down.
It seems that SS2602's WAN side only support 10Mbps connection, which, in term, limit the speed to 10Mbps each way. The actual throughput may be even lower. Should that be the case a new router would be recommanded.
Firstly please check the connections. The modem should be connected to the "Internet" port on the back of the router. And the computer can be connected to any of the 4 ports of the router. Checked the lights. They should be steady. If you have a cable connection (cable modem) than you can connect directly to the internet. Else if you are using a DSL connection than you need to configure the router according.
**If this works please rate else let me know in case of further help.**
I don't know what type of internet connection you have. If you have cable internet connection, you can copy the mac address of your modem to your router - that's what you call, cloning. If you have DSL connection, you can just obtain an IP Address from the modem to the router. If it's an Internet connection that is requires authentication, you can use the PPPoE type of connection. You can configure your router to any of the mentioned configuration above.
Cox people are really correct that everything is working from them and from there modem and doing a firmware update is really a good thing to do to correct your problem. For that firmware update you just need to download it from your routers manufacturer like Linksys , Belkin , Dlink or Netgear just go to there web site and search the model of your router so you can download the latest firmware for it.
No. A router has 2 main interface types WAN (for the internet connection side, and LAN (for the home network side) the 'LAN' side often has up to 4 ports and wireless connectivity for the home network.
The most common routers available at electronics retail use a CAT-5 connection for the WAN ports and the LAN ports. Your DSL modem/router uses a phone line input for it's WAN port, which uses a signal type that is incompatible with the cable modem output.
If COX doesn't offer a router with the cable modem package, you can go and purchase and common brand of home networking router, and attach it to the output of the cable modem.
The 2wire dsl modem/router cannot be use with a another cable modem , since this 2wire device is also a modem/router and its made for the DSL conenction that's why it wont work with Cox cable, the best thing that you can do is to ask Cox to give a wireless modem/router like this 2wire so you can still use the wireless connection of your computer..