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My printer got a paper jam and now the display screen is saying, "unable to print" 36

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Usually a piece of paper is stocked inside the printer. Try to remove the paper manually them restart the printer by powering off and on.

Posted on Oct 03, 2010

  • armjd Dec 08, 2011

    ame with me.,i've already did thet but still it's not working.,.,****.,?!

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Brother 540cn Printer won't print and displays unable to print 50. The photo capture button also flashes


The error code 50 indicates a paper jam condition. Whether there's actually still paper jammed or not, it's sensors are still indicating a jam. Check again for a bit of paper, or there may be a faulty sensor.
Check out this link: Brother for further information.

Feb 10, 2013 | Office Equipment & Supplies

2 Answers

I have a message on my display screen that says "unable to print 36" What does that mean and how do I fix it?


36 usually means that a paper is jammed. You will have to open it up and manually remove the paper.

Mar 22, 2011 | Brother MFC-845CW multi-function...

1 Answer

My printer Brother DCP 145C doesn't want to print. It takes the paper and then stops. It displays message: Print Unable 36.


Check for a paper jam. I just encountered this same error on my Brother MFC-290C, and that was the cause. I had to unplug the printer's power cable to clear the error message.

Sep 07, 2010 | Office Equipment & Supplies

1 Answer

Multi-Function Center MFC-240C All-In-One InkJet Printer: i get the message "print unable 36" displayed on m...


Error code 36 is generally because of a paper jam that was not cleared. Remove the rear jam cover (the plastic cover in the back center of the machine)and the paper tray and check for any pieces of paper. Sometimes just a scrap will remain, but it's enough to cause the machine to not work.

Once you've replaced the covers, if the jam code does not reset, turn the machine off and then back on.

May 16, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Paper jams??


click here to download yor required drivers

May 12, 2010 | Brother MFC 6490CW InkJet Printer

3 Answers

Have the same problem


This has nothing to do with printer drivers or O/S. It means the print head is not travelling correctly. Did this happen after a paper jam? If so see my previous post:

Check that there is no paper jammed up on each side of where the print head travels.
Easiest way to do this is to power off/on. While the machine is going through its initial startup listen for when the print head travels along its carriage (from right to left). When you hear it, immediately switch off the power.
Open the main body of the printer and hopefully the print head will be stopped midway, you can then check at each end for any jammed paper.
If this does not solve issue, it will require an engineer.


If you are in the UK, call Brother UK tech support on 0870 830 4000. They will arrange a warranty repair, or pass you on to a repair agent if the machine is out of warranty.

Jun 17, 2009 | Brother MFC-5890cn Color Flatbed...

1 Answer

Wont work at all just says unable to print 36


"Machine Error 36" and "Unable to Print" are error messages indicating something physically making it impossible for the machine to work. Hopefully, you could find a stuck paper or parts of stuck paper by opening the different covers (front, back, paper trays etc), the problem should then be solved by removing the paper and rebooting your machine.
However, if this does not work or you're unable to find the stuck paper, you will need to have service on this unit, to open up the machine.

May 17, 2009 | Brother MFC 6490CW InkJet Printer

1 Answer

Printer ERROR "Unable to Print 50! Unable to Print 30!" ???


WONT PRINT UNABLE TO PRINT , PAPER JAM
CLEANED PAPER JAM, CANT SEEM TO FIND ANY THING MORE TO DO TO IT

Sep 04, 2008 | Brother MultiFunction Center MFC-440CN...

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